Tufts Medicine Builds World’s First Fully Cloud Healthcare IT Ecosystem to Improve Patient and Clinician Experience (TED-Style, 1 of 2 – paired sessions, 20 minutes in length)

The cloud has the potential to fundamentally change how health systems deliver care, but until now, its full power has not been realized.

Join this session to see how Tufts Medicine became the world’s first health system to build its entire healthcare IT ecosystem in the cloud, allowing them to accelerate innovation around clinical, financial, and patient applications—all in a secure environment that ensures data privacy.

Jeremy Marut, Chief of Digital Modernization at Tufts Medicine will share lessons learned and will also discuss how they are now incorporating technology like voice, natural language processing, and machine learning to reduce administrative burdens and improve the patient and clinician experience.

Steve Malme, Business Development Manager, Amazon Web Services

Jeremy Marut, CHCIO, Chief of Digital Modernization, Tufts Medicine

 

Identifying and Addressing Health Equity with Real-World Data (TED-Style, 2 of 2 – paired sessions, 20 minutes in length)

Like many leading institutions, Seattle Children’s is deeply committed to advancing health equity, with leaders and staff eager to leverage our successful EMR implementation to advance equity for all our patients.

However, we quickly found that traditional manual analyses could not scale to address this need: our expert analytics team faced an endless backlog of clinical and operational requests for resource-intensive data mining projects from our clinical leaders, administrators, and frontline clinicians.

To solve this problem, Seattle Children’s deployed a self-service clinical performance solution (AdaptX), which enabled our clinicians to quickly and easily leverage any clinical data in our data warehouse and EMR. By empowering clinicians to answer and then manage an almost infinite number of quality and efficiency questions, we catalyzed their improvement work – while also freeing our limited analyst resources to focus on our highest priorities.

As a result, Seattle Children’s clinicians are using our real-world data to actively identify and address our strategic priorities in health equity. With data transparency and management support, we are making measurable improvements in racial, language, and other critical equity issues.

Zafar Chaudry, MD MIS MBA, Sr Vice President, Chief Digital Officer & CIO, Seattle Children’s

 

As an integrated healthcare enterprise, Geisinger had to design a program to include member and patient experiences, along with a range of functions for marketing and sales operations. CRM is a strategy that requires the orchestration of a range of technology platforms and a customer data strategy that is able to identify, track and engage with members and patients seamlessly across their digital and physical engagement touch points. In this presentation, the speakers will describe the pioneering and breakthrough efforts to design and execute a CRM-led digital patient experience.

Speakers will describe:

• How to effectively set up and operate a CRM Center of Excellence
• The crucial importance of governance
• The impact of a multi-vendor strategy
• The inevitable trade-offs in a large, multi-year transformation project

Frederick Holston, CHCIO, Director of Healthcare, Sirius Healthcare

Stephanie Lahr, MD, CHCIO, CIO and CMIO, Monument Health

 

As with most organizations providing healthcare services, FQHC’s employ a workforce of a multi-talented highly diverse group of individuals hyper-driven by mission. However, much of the workforce may not possess the skills to understand how to utilize modern analytics to drive the decision-making process.  

Every level of the org chart can benefit from knowing their critical numbers to ultimately achieve the goals of the organization. Neighborhood Health, an FQHC based in Nashville Tennessee serving patients for 40+ years is in the midst of the journey to transforming to a truly data-driven business.  Throughout this time, an EHR implementation and HITECH/MU initiatives transitioned the role of IT leadership to a critical strategic part of the executive leadership team. Analytics became common place.  Big data was born and now considered one of our organizations most valuable assets.  This came to the expense of much of the workforce to utilize this asset as most of the staff had not been exposed to using data in this way. Many decisions were made on perceptions that were, in many circumstances, not aligned to reality. 

The division between data literacy of staff and the data now available soon became an issue. Neighborhood Health started the process of defining individual, easily understandable goals for the most influential parts of the business which included not only clinicians, but also front office staff and nursing teams. 

• Through thoughtful engagement with individuals from each role, an individual level feedback report system was developed for each of these business roles.
• Throughout this time, it became apparent that this system needed to be driven by individual feedback from staff and manager and not meant as a report card that is used as a “stick” to drive results. However, one challenge also became apparent. Besides manual audits, how can a truly objective automated system be developed? The EHR contains a “gold mine” of data that can be used to produce most, if not all, of these metrics.
• Soon, dashboards were created for each individual and now are regularly reviewed between manager and employee helping to ultimately improve financial stability, quality outcomes, the patient experience, and ultimately, the employee experience.

This track session will describe this journey and the future vision. Through transparent open book management, we will strive to apply this individual feedback reporting system for all parts of the organization with the goal to combat the healthcare mass resignation our society is experiencing.  Since each metric leads to better patient care, quality outcomes can improve. New technology such as machine learning and AI can also be introduced to help re-define the metrics that have the most impact and assist all levels of the business to foster a much better work-life balance and culture.

Anthony Villanueva, CHCIO, CIO, Neighborhood Health

 

The role a patient’s unique genetic profile plays in their health has been a rapidly developing area of medicine since the human genome was fully mapped in 2001 — and the pace is only accelerating. Precision gene editing technology like CRISPR, a growing array of consumer genetic tests, and the rapid development of mRNA-based vaccines for COVID are just a few of the signs that we are on the brink of a revolution in medicine. But most physicians (and most healthcare organizations) still think they are years away from using genetic information in their own practices.

This session will demonstrate how one mid-sized healthcare organization developed an advanced genomic medicine program that is fundamentally and positively changing the practice of medicine for physicians of all specialties, and establishing truly personalized, precision medicine today.

• Through technology and workflow innovation, Frederick Health is extending the use of genomics beyond the specialties that have typically used it (oncology, immunology, neurology, maternal and fetal medicine, etc.) to include every speciality and area of medicine, including primary care and internal medicine.
• Attendees will learn how any physician at Frederick can order genetic tests just like any other lab test, receive and store genetic results in their patient’s chart (as discrete data, not auxiliary text-based reports), have results displayed in meaningful and actionable ways, perform pharmacogenomic drug-gene checking automatically, and receive the interpretation and guidance they need to steer their patients toward the most effective treatment options.

This is a remarkable achievement and it’s a sign that the era of genomic medicine is truly here. The personal patient genome can now be stored as discrete data within the patient record, which means it’s essential for all organizations to begin developing their strategies for incorporating genomics into their own clinical workflows, including how they will store, use, access, and share patient genetic data.

With the right tools, training, support and guidance, physicians will embrace this new era of medicine and will provide their patients with safer, more effective care. Organizations that do it well will be leaders. Those that don’t will fall behind, losing patients who are becoming increasingly interested in how their genetics affect their health.

This session will provide clear guidance and actionable takeaways to attendees from an organization that is doing it now.

Jackie Rice, BSN, RN, Vice President & Chief Information Officer, Frederick Health

 

Primary care is the ‘quarterback’ of healthcare. It’s where the relationship begins. In the exam room, an intimate exchange is shared built on history and trust. Computerization took much of the intimacy away. Doctors are spending their time tethered to a computer. This is causing rising rates of burnout and dissatisfaction.

Fueled by a relentless mission to reclaim primary care in West Michigan, the clinical and IT teams at University of Michigan Health-West came together to bring AI into practice. Mobile devices with ambient listening capture the story—with all of its intent—and automatically put the notes into the EHR. The doctor is freed to focus on the patient. Concurrently, a single AI platform with virtual assistant, natural language and speech deployed across UMHW extends the patient’s voice experience across multiple channels.

Metrics are being tracked. But beyond the data, it’s the intangible outcomes that matter most: The hugs, referrals, and the ” Oh, by the way’s”  prove the real value of AI to the doctors and the communities they serve.

Lance Owens, DO, Chief Medical Information Officer, University of Michigan Health-West

Joshua Wilda, MPA, CHCIO, CDH-E, Chief Digital and Information Officer, University of Michigan Health-West

 

As an integrated healthcare enterprise, Geisinger had to design a program to include member and patient experiences, along with a range of functions for marketing and sales operations. CRM is a strategy that requires the orchestration of a range of technology platforms and a customer data strategy that is able to identify, track and engage with members and patients seamlessly across their digital and physical engagement touch points. In this presentation, the speakers will describe the pioneering and breakthrough efforts to design and execute a CRM-led digital patient experience.

Speakers will describe:

• How to effectively set up and operate a CRM Center of Excellence
• The crucial importance of governance
• The impact of a multi-vendor strategy
• The inevitable trade-offs in a large, multi-year transformation project

John Kravitz, CHCIO, LCHIME, ITIL Foundations, Chief Information Officer, Geisinger Health Systems and CHIME Board Past Chair

Paddy Padmanabhan, Founder and CEO, Damo Consulting

 

Yesterday’s CIO is gone. Today’s CIO must be agile, a leader of change, and breaker of barriers to modernization. CIOs need to flex untapped competencies to position as relevant, strategic partners that businesses now need to serve a digital patient population in a fast-changing landscape. This session will explore core competencies, and challenges for today’s CIOs. Technology is evolving the patient and caregiver journey. The traditional care delivery model that requires information be pulled from providers must achieve a seamless tech-enabled experience that pushes information to the care team, which includes patients and their caregivers.

By the end of this session, attendees will understand what organizations are looking for when recruiting a new CIO, how an existing CIO can navigate the changing landscape and continue to provide value including facing the challenges and weaving “digital” into the role.

Moderator: Hillary Ross, Managing Partner, Information Technology Practice Leader, WittKieffer

Speaker(s):        

Tony Ambrozie, SVP and CDIO, Baptist Health South Florida

Nick Giannas, Principal, WittKieffer

Donna Roach, CHCIO, FCHIME, FHIMSS, CDH-E, LCHIME, CIO, University of Utah Health

Jeff Sturman, PMP, SVP and CDO, Memorial Healthcare System

 

As Healthcare IT Leaders, one of our primary roles is to build and maintain organizational culture.  What is honor, and how can it help build a highly productive workplace culture?

Strong, ethical leadership is essential today in our healthcare technology work environment.  Building a culture of honor encourages productive values, including honesty, fair play, trust, and teamwork.  A culture of honor instills pride, dignity, and respect. We all have the opportunity to lead with honor every day.  Sometimes it takes courage, but it is worth it.

There are specific techniques we can use to build a culture of honor.  An honorable workplace is a good place to be, improving the team/provider/patient experience and driving overall organizational success.

The purpose of this presentation is to illustrate how honor can improve the workplace and drive organizational success.  I identified this topic (through a 20+ year career in healthcare technology including four CIO roles) by observing values in action in the workplace, as well as the positive outcomes. This topic is fascinating because the concept of honor is rarely discussed. When it is, however, it always generates critical thinking, spirited conversation, and self-reflection about how to best work and lead.

Methods and Process: 

• I examined definitions of honor and views on honor by gathering information from historical figures, contemporary thinkers, and colleagues.
• I researched the reasons why honor is important in the workplace, including studies and data that illustrate its benefits.
• Based on my experience in healthcare, I developed a set of common workplace situations/scenarios, and analyzed them within the context of “What would be the honorable thing to do?”
• In prior presentations on this topic, audience reflection and inputs during discussion of these scenarios has always been highly informative, spirited, and engaging. Some of those thoughts and inputs have been folded into this material, over time.
• I developed specific examples of what we can do to build a culture of honor in our workplace. This material has been researched, developed, and refined over the course of approximately five years.

A challenging (but also intriguing and engaging) aspect of this topic is that we all have different sets of values that we bring into the workplace, combined with the fact that the workplace itself (in each organization) has its own set of organizational values.

Tom Osteen, Chief Information Officer (CIO), Enloe Medical Center

 

We all have Social Media Syndrome: what we see online are typically the glorious fruits of others’ successes, and by comparison our own lives are pale dry husks.

We have realized that senior clinicians and health system leaders appear to wear mantles of invincibility, when we are all human, with a long track record of failures.

• Can we celebrate failure?
• Can we write a failure resume?
• What would be the point?

The presenters will try, and likely fail, to convince you that discussing failure in public can be an effective tool for expressing vulnerability, seeing each other as humans, and building high performance teams.

CT Lin, MD, FACP, FAMIA, CMIO, UCHealth – Colorado

 

Have you ever wondered what it was really like in a CHIME Boot Camp?  Or asked yourself how you could continue learning now that you are a busy Health IT professional? Or wondered if a digital, self-paced graduate degree was for you?  Please join us for this engaging session as we explore these questions and more with a panel of Life-Long Learners from CHIME University.  This dynamic panel will share their educational journeys, their successes and challenges, the benefits they found along the way, and how they found their place in the community of learners at CHIME University. While interacting with these learners from various programs, come find out who you are as a CHIME learner!

Speaker(s):

• Brad Marsh
• D. Sheree McFarland, Division Chief Information Officer, West Florida Division-HCA
• Courtney Colbert, Senior Director, Revenue Cycle Information Systems, Luminis Health
• Jenelle Hodges, Ph.D., Director of Digital Learning, CHIME and CHIME University

Join the CHIME Digital Health Analytics team for a panel presentation of impact stories with visionary technology leaders supported by global market intelligence. We will share what the data from the 2022 Digital Health Most Wired Survey reveals and talk directly with our top performers from Most Wired Level 10 designated organizations about how they created a foundation for digital growth and innovation.

West Virginia had one of the highest rates in the nation for opioid prescriptions, with 69.3 prescriptions per 100 persons, which led to legislation in 2018 requiring changes to prescription limits and patient monitoring. A Charleston Area Medical Center (CAMC) focused initiative creating streamlined views of opioid prescriptions, imported PDMP data, and a heads-up view of patient contract information provided relief from a cumbersome workflow. This focus created easier monitoring and successful adoption by providers improving patient care.

• CAMC leadership gained an understanding of the newly legislated requirements and worked to assess challenges as they incorporated required opioid tracking into the day-to-day workflow of providers and staff.
• CAMC began evaluating options to streamline processes, leading to the implementation of an opioid toolkit. The toolkit was integrated into the normal provider workflow and allowed for integration of documentation, PDMP data, and lab data to ensure full functionality all within one view.
• Additionally, the ability to incorporate best practice prescribing habits, automatic calculation of total morphine milligram equivalents (MME’s) and screening tools where a focus of the toolkit.

W. Kendall Wyatt, MD, RN, Associate CMIO, Charleston Area Medical Center

Bio coming soon.

Karla Arzola is the IT Director at Swedish Medical Center. She is a Health Information Technology Executive with 20 years of experience in delivering business solutions. Karla earned a Bachelor of Science in Industrial Engineering from the University of Texas at El Paso, a Masters in Medical Informatics from Northwestern University, and has certifications in Six Sigma, Health Information Management Systems, Professional Consultancy, and Healthcare Chief Information Officer.  She is best known for her expertise in utilizing people, process, and technology as the key factors to drive transformation. She is passionate about developing and helping people; as a leader and mentor she focuses on building confident, empowered, and engaged teams.  She currently serves as the Chair of the HCA Continental Division Latinx Colleague Network, and as the Health Policy Committee Chair for the National Association of Latino Healthcare Executive (NALHE) Denver Chapter. In 2022 she was a finalist for the CIO of the Year Orbie Awards in the enterprise category. 

Karla lives Colorado with her husband Drew and their 5 dogs Lilly, Maggie, Arya, Jolene and Ben.

David is Vice President of Security Services and leads the managed validation, professional and consulting services for the healthcare business. Prior to his role at CynergisTek, David served as the Director of Technology and Security at Mary Washington Healthcare, where he was responsible for technology leadership and served as the HIPAA Security Officer. David received his Bachelor of Science Degree in Computer Science from Wilkes University and is a Certified Information Systems Security Professional (CISSP). David has over 12 years of healthcare cybersecurity experience and more than 12 years of experience serving in the Air Force and supporting the federal government in both small and large businesses as a cybersecurity professional. 

Steven has over 35 years of experience in technology with 28 years dedicated to providing Healthcare solutions. Steven is the CIO for MemorialCare Health System, a four hospital, 1350 bed nonprofit health system including a Medical Foundation and over 2600 affiliated physicians, located in Southern California. He is a seasoned management executive with many years of progressive experience managing complex initiatives, general IS business functions and providing executive level support to principals. 

Steven has executive level responsibility for providing strategic and tactical leadership to devise and implement innovative, cost effective technology and digital solutions to enable the best possible experience for internal customers and excellent care for patients. Engaged at all levels of governance and provides recommendations to the highest levels of senior leadership in the areas of technology, staff development, operational business models and financial planning.  Deeply involved in the organizations business development strategies and serves on senior level steering teams responsible for guiding and activating mergers, acquisitions, joint ventures and strategic partnerships. 

Steven is a member of the Board of Directors for the MemorialCare Innovation Fund. MemorialCare Innovation Fund (MCIF) is a strategic healthcare investment fund wholly owned by MemorialCare Health System.  MCIF brings strategic investment funding to accelerate entrepreneurial solutions for healthcare systems across the nation by making investments in privately held, early- to mid-stage companies focused on healthcare information technology, healthcare services and medical device innovation. MCIF partners with emerging businesses led by proven management teams. 

Steven was formerly the CIO of Talbert Medical Group, a physician owned multi-specialty provider group and was responsible for all technology solutions. Accomplishments included the deployment of a completely integrated clinical and administrative technology solution. This solution centered on a “paperless” setting with all aspects of the practice done electronically.  

He also resided on the Board of Directors for Long Beach Network for Health (LBNH). LBNH, a regional 501c3 corporation delivering HIE initiatives. Previously Steven was VP of Information Services for Medpartners Inc., a $6 billion-dollar national enterprise of provider groups. During his tenure with Medpartners he was responsible for the systems design, engineering and operation of two enterprise data centers located in Anaheim, California and Birmingham, Alabama. Prior to health care, Steven spent over 8 years working for several local interconnect companies providing integrated solutions for various other industries.  Some of the previous organizations include, Atlantic Richfield Company, Walt Disney Imagineering and Studios, ABC, State of California, Verizon, Pacific Bell, and Asian Hospital and Medical Center, Philippines. Steven began his career in the United States Army ultimately reaching the rank of Sergeant and responsible for the successful deployment and installation of critical VHF, satellite and cryptic communications to remote field locations, continually under adverse and challenging conditions.  He has received several Department of Army achievement and commendation medals. 

Geoff Blanding serves as Optimum’s Executive Vice President of Optimum CareerPath & Implementation Services. As an experienced healthcare IT leader, Geoff helps organizations define and execute their IT strategies. He brings significant experience leading more than 30 Epic clients through their EHR implementations. As an interim CIO for a 250-bed specialty hospital system, Geoff understands first-hand the challenges healthcare organizations face. Before joining the Optimum team, Geoff was an Epic implementation and product director. His background includes experience with IT merger and acquisition due diligence and leading engineering, product, and technical services teams.

Bio coming soon.

Dr. Zafar Chaudry has been Chief Digital & Information Officer and Senior Vice-President of Seattle Children’s Hospital since November 06, 2017. Through his role, he provides vision and leadership for the development of technology initiatives and enterprise-wide information systems and services for Seattle Children’s. His goal is to enable clinicians with the best technology to deliver safe and excellent care to our patients. 

Dr. Chaudry was nominated as a new member of the global elite list Constellation’s Business Transformation 150 (BT150) 2020; that recognizes the top global executives leading business transformation efforts in their organizations. Dr. Chaudry was named to the Seattle Orbie Finalists List (2020, 2021, 2022), Becker’s Hospital Review’s 100 Hospital CIOs to Know (2018, 2019, 2020, 2021), CIO magazine’s list of U.K. CIO’s to follow on Twitter (2019) and Becker’s Hospital Review (USA) 105 Hospital and Health System CIOs to Know (2018). He was also named to the CIO.CO.UK’s Top 100 list of the most transformative CIOs in the U.K. (2017) and Government Computing’s top 100 influential technology leaders in the U.K. public sector (2010). 

Dr. Chaudry, who began his career as a physician, has more than 35 years of experience in all aspects of information technology. His background includes work in both healthcare and corporate settings in the U.S., Australia, Middle East, Western Europe and the U.K., in enterprise infrastructure development; business intelligence; unified telecommunications; and implementation of health care information and electronic medical record systems. He previously served as Chief Information Officer at Cambridge University Hospitals in the United Kingdom. Prior to Cambridge University Hospitals, he served as Global Research Director at Gartner. He also served as Chief Information Officer at the Liverpool Women’s and Alder Hey Children’s Hospitals in the U.K.; Consulting Editor for Hospital Information Technology Europe Magazine; Information Technology Strategist for the Vision4Children Pediatric Charity in the U.K. and Teaching Faculty at the City Colleges of Chicago. 

Dr. Chaudry earned his Doctor of Medicine degree from Ross University. He subsequently earned his Master of Science degree in health care policy and management from the University of Birmingham. He also holds a Master of Science degree in information systems management from the University of Salford and his Master of Business Administration from Aston University, all in the U.K. 

Nick Culbertson is the CEO of Protenus, a Baltimore-based data science company bringing AI and automation to healthcare compliance.  Under Nick’s leadership, Protenus has been recognized by Forbes as one of America’s Top Startup Employers, by Gartner as a Cool Vendor in Healthcare Artificial Intelligence, by CB Insights as one of the Most Innovative Digital Health Startups, and by Modern Healthcare as one of healthcare’s Best Places to Work.  

Nick was named one of “Healthcare’s Entrepreneurs to Know” by Becker’s Hospital Review and received SmartCEO’s Executive Management Award. He was also named one of Baltimore’s Top 40 under 40 and a finalist in EY’s Entrepreneur of the Year Award.  

Prior to co-founding Protenus, Nick served eight years in the U.S. Army as a highly decorated U.S. Special Forces Operator (Green Beret). He holds a B.S. in from The Johns Hopkins University and currently serves on the executive board of The 6th Branch, a veteran-led community service organization in East Baltimore.  Nick is also an active volunteer with several Baltimore initiatives focused on building workplace equity in the startup community. 

Andrea Daugherty is the interim chief information officer for the University of Texas (UT) at Austin, Dell Medical School and UT Health Austin. She brings more than 10 years of progressive healthcare technology experience, driving growth and innovation, and leading both private and public healthcare enterprises. As CIO, Daugherty is passionate about leveraging innovative technology in collaboration with clinicians, technology partners, and business champions to improve patient outcomes and transform healthcare delivery for consumers and providers. She received her Bachelor of Science in biology and Bachelor of Business Administration in enterprise management and entrepreneurship from the University of Missouri at Kansas City. Daugherty is a certified healthcare chief information officer through the College of Healthcare Information Management Executives, a certified information systems security professional through (ISC)2, and she is a project management professional with the Project Management Institute. 

Brian C Dowd, MBA is the Executive Director of Digital Transformation and Innovation at MemorialCare Health System. He collaborates with key technical teams and is responsible for the evaluation, development and delivery of solutions and programs that foster transformational change in line with MemorialCare’s organizational strategies, values and priorities. His role will establish and support an environment of digital innovation and best practice, ensuring the use of evolving technologies for the benefit of consumer satisfaction and operational efficiencies. 

Brian began his career at MemorialCare in 2015 where he joined the Lean Resource Office as a Lean Fellow. Brian was promoted to Master Fellow in 2018 and graduated from the MemorialCare Leadership Academy in 2019. Prior to MemorialCare he was an Executive Director of Lease End Customer Experience where he redesigned Lexus, Toyota, and Scion leasing strategies, supply chain, marketing, financing and customer experience. 

Brian received his undergraduate degree in Law and Criminal Justice from California State University, Long Beach. He also received his graduate degree in Business Administration, Management and Operations (M.B.A.) from California Coast University graduating Summa Cum Laude. Brian is also an Adjunct Professor at Concordia University Irvine where he teaches graduate level courses in Leadership in the Master of Healthcare Administration (M.H.A.) Program. He is an Advisory Board Member at Concordia University Irvine, mentor to his students, AYSO Soccer Coach, Shotokan Practitioner and enjoys spending time with his amazing wife and daughter every second he gets. 

Bio coming soon.

Bio coming soon.

Jim Feen is SVP and CIO at Southcoast Health, a regional IDN with locations across the South Coast of Massachusetts and Rhode Island with over 450 providers and 55 service locations. He is a healthcare Executive aligned with Providers and Operational Leaders in the never-ending pursuit to improve care delivery and care quality through digital innovation. At Southcoast, he provides leadership and executive direction on the enterprise’s digital transformation strategy, oversight and management of the Health System Application Portfolio, enterprise IT governance development, data architecture governance, system integration and enterprise interoperability, and administration of cyber and information security program development. Jim joined Southcoast in 2008. Before that, he had several management roles at HIT vendor organizations.

Jim received his bachelor’s degree from Bryant University and his master’s degree from the Tufts University School of Medicine in Health Informatics & Analytics.

Marya Ford is the Assistant Vice President for Clinical Applications at MedStar Health.  She is a passionate and respected IT executive leader with over 30 years of experience in the healthcare IT industry.  In her various roles, Marya has maximized a blend of analyst teams, clinician engagement, and project management to implement and advance enterprise EHR solutions and ancillary applications.  She has successfully work with senior leaders to establish IT strategy, budgets, governance, and change management processes.  Marya holds a master’s degree in Information Systems and Technology Management from the Johns Hopkins University Whiting School of Engineering and is PMP certified. 

As a seasoned 360-degree healthcare executive, my professional tenure has taken me from patient care services to revenue cycle & financial management and technology. This journey has molded me into an innovative leader, who recognizes the importance of being agile to successfully navigate today’s changing healthcare landscape. 

In my current role, I lead the enterprise IT Applications and Digital Strategy Solutions portfolios. The services rendered to the academic health system include specialty & ancillary service lines, research, patient engagement, revenue cycle & finance, and digital health solutions. My experience positions me as a collaborative leader who fosters customer-centric relationships.  

My strength as a strategic thinker sees past annual goals and concentrates on positioning the health system for innovation and scalability. I believe that people are key to building winning teams. By coupling positive leadership with a focus on empowering people, I excel in maximizing performance and delivering excellence when driving solutions.   

Steve Hess is CIO at UCHealth, a 12-hospital, 900-clinic system in the Rocky Mountain region. UCHealth has achieved HIMSS Stage 7 and CHIME’s Most Wired Level 10. 

Fred Holston is a healthcare strategist whose central focus is helping healthcare technology serve the greater good of healthcare organizations. Fred believes that healthcare technologists should focus resources on the right solution while simplifying the complexity of healthcare and IT. An industry veteran, Fred considers not only the impacts to technology, but also the impacts to the people affected by healthcare services, including consumers, patients, physicians, and staff. Prior to joining Sirius, Fred spent 19 years as Intermountain Healthcare’s chief technology officer. Intermountain is a globally respected leader in high-quality, low-cost healthcare headquartered in Salt Lake City, Utah. 

Steve is a Managing Director in Baker Tilly’s healthcare practice. He entered the healthcare industry as a service engineer in 1983 and has worked in sales, sales management, executive level management, and in data and analytics for a payer and provider. He has been exposed to business and clinical practice across most lines of service in healthcare within the inpatient and outpatient spaces and has worked in interoperability technologies over the past decade. He has also been a consultant in healthcare on many different projects from Medicaid to IT strategies for vendors. 

Britney Klaetsch serves as a senior advisor with Impact Advisors, a nationally recognized healthcare management consulting and technology services firm. With 10 years of experience in health IT, Britney is a skilled strategist and has worked with leading academic and community health systems across the nation. She has dedicated the past several years to leading digital transformations that enable enterprise goals, build business agility, and create opportunities to incubate innovative digital solutions. Britney is particularly passionate about solutions that enhance access, experience, and competitive market positioning as the healthcare industry evolves. 

Bio coming soon.

John brings Geisinger Health System more than 25 years of experience as the the current Chief Information Officer. He is responsible for I.T. Strategy, Governance and Operations and business growth through merger and acquisition. He is also responsible for the organization’s advanced analytics platforms, including two Big Data platforms to support innovation of the Integrated Delivery Network as well as the Population Health Platform. John has expertise in strategic planning, digital strategy, and he is skilled at streamlining IT services platforms and driving value to his organizations. John has strong business development skills in IT Operations Managements, IT strategic planning, Digital planning and execution. Prior to joining Geisinger, John was VP/CIO for Good Shepherd Rehab Network located in Allentown, Pa. While at Good Shepherd he had the technology responsibility for Good Shepherd Penn Partners, a post-acute hospital and ambulatory clinic network through a joint venture with the University of Pennsylvania Health System. John is also a proud Board Member of the College of Health Information Management Executives (CHIME). 

Dr. Stephanie Lahr is the CIO and CMIO at Monument Health, based in Rapid City, South Dakota. She joined Monument Health in April 2016, as the CMIO as they began an organizational transformation through a systemwide EHR Unification. She led the clinical aspects, data conversion strategy and the incorporation of multiple Community Connect sites. In January of 2018 Dr. Lahr added the role of CIO and is now responsible for the strategy and management of the Information Technology Division. Dr. Lahr is an experienced informaticist, change agent and leader. Her passion lies at the intersection of improving healthcare delivery through the use of technology.  She is currently the chair of the Epic Community Connect Steering Board, she is on the South Dakota state HIE board, and she is an active member of AMDIS and CHIME. Dr. Lahr is also an advocate and mentor for women in HealthIT.  

CT Lin MD is CMIO at UCHealth, a 12-hospital, 900-clinic system in the Rocky Mountain region. UCHealth has achieved HIMSS Stage 7 and CHIME’s Most Wired Level 10. His national awards include “Healthcare IT innovator” and “Electronic Physician of the Year.” He leads a team of 25 physician informaticians. Our mission: “We improve physician and team resilience and effectiveness by building extraordinary relationships and innovative tools.” 

Bio coming soon.

Steven is a business development manager on the AWS WW Public Sector health team.  Steven brings experience in sales, channel development and marketing from Microsoft; leading global and regional teams across EMEA and Asia.  His sales and marketing success is punctuated by growth initiatives driving Microsoft cloud adoption and partner sales and marketing strategies that doubled annual growth rates. As an engineering lead, Steven has delivered industry leading and award winning EHR and ERP systems.  In addition to past board appointments, Steven currently serves as a director for Financial Business Systems.  He holds a BS degree in Computer Science from North Dakota State University. 

Angela is a healthcare sales specialist with 12 years of experience. She worked in the medical device sector for 6 years specializing in hospital and GPO sales. Angela transitioned into healthcare IT 6 years ago. She has worked with some of the largest healthcare organizations in the country, engaging stakeholders to understand their IT objectives and providing them with the direction and resources needed by leveraging her network and industry experience. Angela is passionate about advancing patient care through technology. She currently serves on the Board of Directors for the GIC HIMSS Chapter and the American Heart Association’s Go Red Goes Stem Steering Committee.

Laura Marquez is the Senior Director of Digital Transformation at the University of Utah Health. She is responsible for implementing the enterprise-wide digital strategy and refining the roadmap, ultimately to bring forth innovative, agile, and consumer-focused products. Previously, she was the Assistant Vice President for IT Applications at UConn Health in Farmington, CT. Marquez brings more than 21 years of healthcare experience leading dynamic teams, driving innovation, and bringing out the best in people by tapping into their strengths. She has shared ideas to improve the workplace with empathy as a TEDx speaker, and is regarded as a servant leader with a strong focus on the patient experience. Marquez holds a Masters of Healthcare Administration from the University of Washington and a Bachelors in Biochemistry from Western Washington University. She is an active member in Healthcare Information and Management Systems Society (HIMSS), CHCIO-Eligible from the College of Healthcare Information Management Executives (CHIME), and has completed an executive leadership development program with the American College of Healthcare Executives (ACHE).

Wm. Bradford (Brad) Marsh, EVP of First Health’s Government service line, is a US Army retiree with more than 20 years of service.  His military career was split between two areas of concentration (a decade in each) which helped him to develop a unique perspective as well as a wide range of capabilities. Brad began his career as an Air and Missile Defense officer where he gained technical and tactical leadership capabilities in complex environments, including a deployment to Mosul, Iraq. He then returned to school to become a (RN) Registered Nurse in 2011 and transitioned to the Army Nurse Corps, caring for both Department of Defense (DOD) and Veterans Affairs (VA) patients. 

In 2015, Brad was selected to attend the National Defense University and graduated with a Master’s degree in Cyber Leadership. Using his background in both medicine and technology, he became directly involved at the strategic, operational, and tactical levels for the DOD’s modernized Electronic Health Record (EHR) deployment. His military career culminated as the Deputy Chief Medical Informatics Officer of the Federal EHR Modernization Office, which oversaw the deployment of the Joint EHR between DOD, VA, and the DHS-US Coast Guard. Brad brings to us leadership, sound judgement as well as a deep understanding of the nexus between medical data and cybersecurity. 

Jeremy Marut serves as the Chief of Digital Modernization at Tufts Medicine. With over 20 years of experience in healthcare system digital innovation, the teams he has led are responsible for many significant health IT industry firsts. Most recently, he led the design, development, and implementation of Tufts Medicine’s Healthcare IT Cloud Ecosystem. Built with Amazon Web Services, the project was part of the organization’s digital transformation plan to provide seamless care and a frictionless experience for patients, providers, and healthcare workers. The project is the first large-scale, end-to-end Epic electronic health record (EHR) environment deployment in AWS including the migration and consolidation of dozens of third-party independent software vendors (ISVs). As a subject matter expert, Jeremy shares lessons learned and details the skills required to successfully execute: strategic design and operationalization of application cloud rationalization; ISV guidance through infrastructure as a service and software as a service pathways; on-prem-to-cloud and cloud-to-cloud optimization; cloud operations team creation and skills development; and high availability business continuity planning, including availability zone and cross-region design and implementation.

Sheree McFarland has 30 years of Healthcare Information Technology experience, including 26 years with HCA.  Since 2005, she has served as Chief Information Officer of HCA’s West Florida Division, which includes 16 hospitals, physician office practices, outpatient surgery centers and free standing emergency rooms.  She helped design and implement the IT Support Model for HCA and has worked on many acquisitions, divestitures and numerous IT initiatives.  

During the course of her HCA career, Sheree served as Director of IT at Bayonet Point Hospital and Oak Hill Hospital (1996-2003) and Division Director of IT&S (2003 -2005).  Prior to HCA, Sheree worked at Lenox Hill Hospital in NYC (642 bed, teaching hospital) from 1989-1996 serving as Director of IT and Clinical Information Systems, Director of Financial and Administrative projects. 

Sheree graduated from the Queen’s University of Belfast, Northern Ireland in 1989 with a MS in Industrial Psychology and BA Honors in Psychology 1988.  She was awarded an advanced studentship award by the British government.  She is currently pursuing a Doctorate in Digital Health. 

Sheree is a Rotary past president and member of over 20 years, a member of Toastmasters, HIMSS (Healthcare Information Management Systems Society), ACHE (American College of Healthcare Executives) and served a 4 year term on the CHIME Board (College of Healthcare Information Management Executives) from 2018-2022.  Sheree was awarded Tampa Bay Business Journal – Business Woman of the Year for Healthcare and CIO of the Year for Healthcare in 2017.  In addition, she received recognition from Health Data Management’s Most Powerful Women in Healthcare IT for 2016, 2017, 2018 and 2019.  Becker’s Hospital Review has recognized Sheree from 2018 –present as Women power players in health IT. 

 Sheree enjoys traveling, photography, reading, golf, gardening and spending time with family and friends. 

Aaron Miri joined Baptist Health as the Senior Vice President and Chief Digital and Information Officer in 2021. In this position, he is responsible for creating the future of Baptist Health from an information technology perspective, with an emphasis on digital strategy, innovation, cybersecurity, and integration of technology across the enterprise. 

Miri has more than 20 years of health care and technology experience. Prior to joining Baptist Health, Miri served as the Chief Information Officer for The University of Texas at Austin, Dell Medical School and UT Health Austin (Texas). His roles prior to UT Austin include Chief Information Officer for Imprivata, a health care IT company based in Boston, Massachusetts; Chief Information Officer for Walnut Hill Medical Center in Dallas, Texas; and Chief Technology Officer for Children’s Health System of Texas in Dallas. 

Miri received his MBA with distinction from the University of Dallas, and his Bachelor of Science in Management Information Systems from the University of Texas at Arlington. He is a Certified Healthcare Chief Information Officer (CHCIO) through the College of Healthcare Information Management Executives, a distinguished Fellow with the Health Information Management Systems Society (FHIMSS), a distinguished Fellow with the College of Healthcare Information Management Executives (FCHIME), and he is a Project Management Professional (PMP) with the Project Management Institute. 

Miri is a nationally recognized 2021 “CIOs to Know” by Becker’s Hospital Review, 2020 Healthcare Hero’s Awardee from CHIME, 2019 Constellation Research Business Transformation 150 award recipient and was honored with the 2016 Computerworld Premier 100 Technology Leaders award. In January 2022, Miri joined The College of Healthcare Information Management Executives (CHIME) Board of Trustees. 

In 2020, The United States Senate appointed Miri for a second term to the Health and Human Services, federal Health IT Advisory Committee (HITAC) where he serves as co-chairman. In 2016, The Obama Administration appointed Miri to serve on the Health IT Policy Committee established under the American Recovery and Reinvestment Act of 2009. He is an advisor to the National Academy of Medicine and serves on many not-for-profit boards. 

Miri is married to Sasha, a teacher, and is a proud father of two daughters. 

Tom Osteen is a senior IT/business leader with 25 years of experience in a variety of industries, including healthcare, financial services and aerospace. He is currently the CIO for Enloe Medical Center in Northern California. His experience includes three prior stints as CIO—for the California Dental Association, and prior to that, for Kaiser Permanente’s Central Valley Service Area, as well as Emanuel Medical Center. Osteen has a broad and deep technical background, including systems engineering, network engineering, software engineering, data analytics, formal process methodologies, and cybersecurity. His unique experience includes building and opening a brand new Kaiser Hospital, honing his IT technical skills in a world-class research and development environment (the Maui Space Surveillance Site and Maui High Performance Computing Center), and supporting large-scale communications, space, and missile warning computer systems for Cheyenne Mountain (NORAD) and U.S. Space Command. Osteen has a master’s degree in information systems management from the University of Southern California and a Bachelor of Science in computer science from the United States Air Force Academy. He is a former Air Force Officer, a current CHIME member, and a senior fellow of the American Leadership Forum. 

A practicing physician committed to his patients while also supporting UM Health-West’s progress into an increasingly digital future. A Navy veteran and practitioner of servant leadership who has consistently gained roles of responsibility since his days as an intern and then family health resident at UM Health-West. Has guided multiple advances in informatics, including the efficient integration of technology into health care. Contributed innovation, efficiency, education and enhancements for UM Health-West’s application of Epic electronic medical record. Applies digital opportunities to strategic planning for health care. Additional leadership contributions include serving on the hospital’s board of directors, as well as on the boards for the Clinically Integrated Network and the UM Health-West Hospital Foundation. Also served as a physician representative to an initiative to improve physician engagement and satisfaction. Pursuing a fellowship with the Academy of Wilderness Medicine and serves as the medical director of a local expedition group. 

Paddy Padmanabhan is the Founder and CEO of Damo Consulting Inc., a digital transformation and growth advisory firm focused on the healthcare sector. He is the author of the best-selling book Healthcare Digital Transformation – How Consumerism, technology and Pandemic are Accelerating the Future. Paddy is a widely published thought leader on technology-led transformation in healthcare. He is the host of the widely subscribed podcast The Big Unlock which is now in its 4th season.  

Vandna Pandita is Vice President, HEDIS Strategy & Analytics at AmeriHealth Caritas. She leads healthcare executive with strategic and operational expertise across the managed care continuum focused on quality performance, revenue optimization, clinical solutions, determinants of health, and the path to interoperability in healthcare. 

Dean Paquette fulfills the role of CTO at Quorum Health (QHC) at its headquarters in Brentwood, TN. He has been in the IT industry for over 30 years focusing on technology strategy, delivery, products, and business transformations. With a demonstrated successful track record in leading delivery organizations across application and infrastructure initiatives with budgets in the $100 to $250 million range, he has led Quorum IT transformation efforts for the last four years. QHC has gone through some exciting and challenging times since being spun off from Community Health Systems (CHS) in 2015. QHC owns 23 hospitals with over 155 clinics operated across 14 States. 

David Portwood is a Chief Architect that partners with customers to understand the challenges of the organization and utilizes the appropriate, sustainable processes and technologies to deliver solutions to business problems. With over two decades of experience with process improvement, data management, logistics, applications management, datacenter design & migrations, infrastructure architecture and team leadership, David knows what truly delivers successful outcomes within various industries. David has built scalable teams and support structures over the years to deliver operational success by aligning the correct resources to the problems being solved. 

Charles Podesta has over 30 years of experience in Information Technology for Healthcare, the last eighteen years of which he has spent as a Chief Information Officer. Mr. Podesta has worked for Academic Medical Centers, Health Systems, and Community Hospitals. He is currently the CIO for Renown Health. Previous to this engagement Mr. Podesta was CIO of UC Irvine, SVP & CIO of Fletcher Allen Healthcare, a large academic medical center and health system in Burlington, VT. Other positions included SVP & CIO at Caritas Christi Health Care, Steward Health in eastern MA, CIO at Berkshire Health Systems, Pittsfield, MA, Director of IS and Interim CIO for Baystate Health Systems in Springfield, MA. And prior to that, leadership positions at St Vincent Hospital, Worcester, MA; UMASS/Memorial, Worcester, MA and Magee- Women’s Hospital, Pittsburgh, PA. Over the years Mr. Podesta has made numerous presentations at national conferences and is quoted widely in healthcare publications on a variety of IT topics including Epic’s Community Connect Program. 

Dr. Sivakumaran (Siv) Raman is 314e’s Chief Product and Analytics Officer, where he leads the development of its health data platform and associated products. He has extensive leadership expertise in Health IT, Product Development, and Analytics. 

A physician by training with a Master’s in Health Informatics, Siv is a healthcare executive with 20 years of experience in data science and analytics, clinical informatics, product development and management, innovation, population health management, and integration in both Fortune 50 and start-up healthcare-payer, health IT, and provider organizations. Dr. Raman was part of the core faculty of the Institute for Health Informatics at the University of Minnesota. 

Siv has previously presented at HIMSS and the Optum Client Conference. He has also delivered webinars for CHIME. 

He served as the Chief Analytics Officer of the population health management company ZeOmega. There, Siv led the creation of an analytics and data science business and team from the ground up. He led the development of a comprehensive healthcare financial performance tracking solution on the Spark big-data platform that scaled to 30 million lives in a single instance. He also directed the creation of healthcare predictive models using the TensorFlow deep-learning/AI framework. 

At Optum (part of healthcare company UnitedHealth Group), as Vice President of Clinical Informatics, Siv led and expanded the data-science and analytics team known as the Optum Innovation Lab. This transformational venture created big-data healthcare tools for predictive modeling, clinical grouping, risk stratification, and care-opportunity identification. These software tools integrate into a software-suite driving $100M in revenue annually. Siv was a member of the Executive Innovation Council at UnitedHealth Group, a select team set up to drive out-of-the-box projects and efforts at a rapid pace 

At Anthem, another large health insurance company, as Staff VP of Clinical Informatics, Siv drove the creation of interactive visualization and data-exploration research tools using big-data technologies that achieved a 30% improvement in productivity for research projects, and a 10% increase in the client net promoter score. 

Siv is the author of acclaimed books on Analytics (Just Enough R: Learn Data Analysis with R in a Day, https://www.smashwords.com/books/view/713592)  and Healthcare (Just Enough Healthcare: A pick-up-and-read-through primer on the US healthcare system, https://www.amazon.com/Just-Enough-Healthcare-pick-up-read-through-ebook/dp/B08CR82CXB/). 

Sheri Ribeiro is Vice President, Information Technology and Chief Information Officer of Cottage Health, a not-for-profit multi-hospital system providing advanced medical care for patients throughout Santa Barbara and Central California. 

Ribeiro is a Certified Healthcare CIO with more than 20 years’ experience serving in IT leadership roles. She joined Cottage Health in 2020 from Minnesota-based Allina Health where she served as Vice President for Enterprise Applications, responsible for overseeing applications supporting care delivery, corporate, revenue cycle, and digital consumer and employee experience for more than 29,000 employees.  Prior to joining Allina Health, Ribeiro served as Director of EHR Support Services and Client Engagement supporting Sutter Health’s 24 acute care hospitals and over 200 clinics in Northern California.

Ribeiro earned her Bachelor’s degree in Computer Information Systems and Business Administration from California State University, Stanislaus, and an MBA in Healthcare Management from the University of Phoenix.

Ribeiro is alumni for the 2015 CHIME CIO Boot Camp and serves on the AEHIA Professional Development Committee.  She has previously served as a board member for the Minnesota Epic User’s Group and Haven Women’s Center – Stanislaus.

Jackie Rice, BSN, RN is the Vice President for Information Technology and Chief Information Officer at Frederick Health. In her role, Jackie leads the development of an innovative, robust and secure information technology environment for Frederick Health that incorporates governance, cybersecurity, digital innovation, population health and information technology protocols. Jackie’s 20-year background in nursing led her to her path in Information Services, where she could leverage her nursing experience to define processes and solutions that could support the workflow and functionality needs of nurses and clinicians alike. In addition to her role at Frederick Health, Jackie serves on the Maryland HIMSS Board of Directors and is a member of the Governance Committee. Jackie is committed to following the mission of Frederick Health, to positively impact the well-being of every individual in their community. 

Sarah Richardson is a transformative, innovative, and results-driven healthcare and technology executive within large-scale healthcare environments. She attains aggressive goals, catalyzes change, and advances sustainability by designing and executing high performance-based strategies. Sarah cultivates top-tier talent, infuses expectations and accountabilities, instills customer-centric practices, accelerates innovation, and forges collaborative cultures. 

Through comprehensive, human-centered design, she enables digital and organizational transformation of multiple organizational domains utilizing proven methods of engagement resulting in improved experiences across the continuum. 

With a B.S. in Hospitality Administration, a Master’s in Business, and a certification in Healthcare Administration, Sarah currently serves as the SVP & CIO for Tivity Health. At Tivity Health®, we work hand-in-hand with members, clients, and healthcare partners to create everyday opportunities for long-lasting health and vitality. Our flagship brand SilverSneakers®, along with Prime® Fitness, and WholeHealth Living®, are sought after by consumers and organizations alike. Tivity Health is focused on becoming the modern destination for healthy living, with solutions that help adults live better and improve health outcomes while reducing healthcare costs. 

She has built award-winning teams and has been recognized by The Kansas City Business Journal as a ‘Woman Who Means Business’, a “Next Gen Leader’ and ‘Rising Star’ by KC Business Magazine, and an ‘Outstanding Executive’ by Advancing Women in Technology. 

Sarah is an active member of CHIME as a Certified Healthcare CIO (CHCIO), board and faculty member, and fellow. Sarah regularly publishes industry-relevant content on her website at www.conciergeleadership.com. She is an Associate Certified Coach with the ICF and Distinguished Toastmaster, as well as Vice-Chair for the SoCal Chapter of the Society for Information Management (SCSIM). She hosted the HIMSS SoCal Podcast featuring top health information technology and leadership topics with keynote guests from 2017 to 2020. She is an avid scuba diver with a passion for conservation. 

Donna Roach serves as the chief information officer for the University of Utah Hospitals and Clinics (UUHC). Previous to this, she was the vice president for information services at BJC HealthCare and Washington University Medical School and oversaw the Epic program for the 15 BJC Hospitals, the 700-physician medical group, in addition to the 2,200 physician member Washington University Medical School Faculty Practice Plan and affiliated practices. 

With more than 35 years’ experience in the health care industry, Roach has focused on health care information technology for the past 30 years. She was with Ascension Information Services, serving as the chief information officer in the St. Louis corporate office, the Gulf Coast, Kansas, Michigan, and New York markets. Prior to this, she held the CIO role at Bronson Health in Kalamazoo, Michigan, and Advocate Condell Medical Center in Libertyville, Illinois. 

Roach earned her Bachelor of Science degree, health administration, from the University of Illinois, Urbana-Champaign and her Master of Science in health systems management from Rush University Medical College in Chicago. She completed her fellowship at the Veterans Administration, Chicago. 

Roach is a certified health care chief information officer, a fellow within the College of Healthcare Information Management Executives and Healthcare Information Management Systems Society and served on the board for the College of Healthcare Information Management Executives. Previously, she was the president of the Michigan Chapter of Healthcare Information Management Systems Society and chair for the Michigan Hospital Association Technology Board. 

She has taught at the University of Illinois – Circle Campus, Rush University Medical College, Department of Health Systems Management, and UCONN, Health Administration. 

Bio coming soon.

Tressa Springmann has been Chief Information Officer for Lifebridge Health since 2012 also becoming its Chief Digital Officer in 2020.  In addition, she has had responsibility as Senior Vice President over HIM as well as the system’s Call Centers/Digital Care Center in Maryland, the Philippines and Israel.  LifeBridge Health, a over $2.2B in revenue not for profit system, consists of Sinai Hospital, Northwest Hospital, Carroll Hospital, Grace Medical and Levindale Hebrew Geriatric Center and Hospital, and its subsidiaries and affiliated units, With nearly 13,000 employees and a vast physician network, LifeBridge Health provides patients with a continuum of care as a partner for lifelong health with various joint ventures in Assisted Living, Subacute, Retail Pharmacy, Urgent Care, Fitness Centers, etc.   As one of the largest and most comprehensive providers of health-related services to the people of Maryland, LifeBridge Health has the technology, skills and expertise of an academic system with the warmth and personal attention of a community continuum of care.   

Tressa is Vice Chair of the Shared Services Committee and Chairman of the Technology Committee for CRISP, Maryland’s State Health Information Exchange (HIE), has led their national network committee and a member of the Premier Member Technology Committee (MTIC).  She is proud of Lifebridge 2019 and 2020 ‘Most Wired’ status.  Recent industry recognition includes Becker’s 2019 Top Women CIO, 2019 HIMSS Top Twenty, 2020, 2021 HIMSS 2020 Six Females to know in Healthcare IT and multiple years as Beckers Top 100 CIOs 2021. 

She is also currently on The Healthcare Management Program Advisory Board for Towson University and is an adjunct professor at Mount St Mary’s University previously teaching Healthcare Information Technology as part of their Masters in Healthcare Administration (MHA) program with similar work pending at her alma mater Johns Hopkins.  

She is the Past President of Maryland HIMSS (MDHIMSS), is a certified professional in Health Information Systems Management (CPHIMSS) and has attained her certification as a Healthcare CIO. (CHCIO) and a CHIME Fellow.  Tressa has served multiple years on the AHA ‘Most Wired’ Selection Committee, is/as been a question writer for both the CPHIMSS and CHCIO exams.  In 2019, Tressa joined the CHIME Healthcare CIO Boot Camp™ Faculty.   She holds her Masters from The Johns Hopkins University and her BA in Biology from St. Mary’s College of Maryland.  In 2019 she completed her certificate in wine production from The Penn State University. 

Prior to joining LifeBridge Health, Tressa Springmann served as Vice President and Chief Information Officer (CIO) for Greater Baltimore Medical Center (GBMC) of Towson, Maryland, which includes a 300 bed acute hospital, an employed and community physician organization and the region’s largest hospice provider.  Ms. Springmann has also held information technology positions at Integrated Health Services (IHS), Georgetown University Hospital, Dimensions Healthcare System, CMC Occupational Health, Pharmacia Diagnostics, Electronic Data Systems (EDS) and The Johns Hopkins School of Medicine. 

Following a three-year leave of absence to do volunteer work in Lima, Peru, Michael Strong was re-appointed as Chief Medical Information Officer (CMIO) in December 2021. He leads efforts to leverage investment in information technology infrastructure, including leading electronic medical record (EMR) optimization. An associate professor of medicine, he joined the University of Utah in 1999 and founded the Hospitalist program in the Department of Internal Medicine. Strong became the physician champion for the EMR implementation project in 2005 and was named the first CMIO from 2008-2018. He oversaw the successful implementation of the inpatient EMR in 2009 as well as the outpatient EMR in 2012. He also assumed responsibility for the oversight of the institutional Electronic Data Warehouse (EDW) in 2013. 

Strong received an MD from Baylor College of Medicine and completed a residency in internal medicine at the University of Utah. 

Lisa S. Stump, MS, RPh, FASHP, chief information officer (CIO) for Yale School of Medicine and Yale New Haven Health System, leads the creation of Information Technology strategy and governance that fosters high-performance, scalability and innovation.  A dynamic health care leader, she leads a team of health IT professionals that plan, implement and support clinical and administrative systems, biomedical equipment and technologies, and analytics platforms in support of the patient care, research, and educational missions of the organization.  She co-leads the YNHHS Center for Healthcare Innovation with a focus in digital health and data innovation.  Mrs. Stump is a 1991 Graduate of the University of Connecticut School of Pharmacy and a 1993 Graduate of The Ohio State University College of Pharmacy where she obtained a Master’s degree in Pharmacy Administration.  Mrs. Stump has been recognized as one of the Most Influential Women in Healthcare IT and One of the Most Powerful Women in Health IT.  She is a published author and speaker who leads with a passion for leveraging technology and data to improve health and to enhance clinician well-being. 

Bio coming soon.

Tanya Townsend is the Senior Vice President and Chief Information Officer (CIO) for LCMC Health and its six-hospital system. An established financial executive who has been working in the healthcare industry for over 20 years, Tanya held a variety of positions from system analyst to CIO in healthcare organizations and hospitals in Wisconsin before she headed south to New Orleans and the LCMC Health system. She currently sits on Advisory Boards for several technology firms including NetApp, VMWare, Fortified Health Security, and CHIME. She was recognized by Becker’s Hospital Review as one of the 2018 Female IT Leaders to Know. 

Anthony Villanueva serves as CIO for Neighborhood Health in Nashville, Tennessee.  During the last 20+ years, he has led the enterprise transformation of several health technology units. He champions the use of a knowledge driven decision approach with a high emphasis on IT as a service and delivering continuous improvements in process, quality and productivity via strong governance principles.  Anthony is using these frameworks to facilitate the practice transformation of Neighborhood Health by using analytics and business intelligence to improve the outcomes of underserved populations.  Through these improvements, Neighborhood Health has achieved Patient Center Medical Home (PCMH) accreditation by both NCQA and The Joint Commission. He currently is an active member of CHIME and HIMSS and holds CHCIO, ITIL, and CPHIMS certifications.   He resides in Murfreesboro, Tennessee with his wife Michelle and daughter Zoe and when he is not working in technology, he is an active musician in the community. 

As Executive Vice President and COO, Helen Waters plays a pivotal role in defining MEDITECH’s strategic direction, and setting operational priorities and overall communication strategies. She is at the forefront of ongoing customer engagement, product direction, business partnerships, and executive oversight within the company. Ms. Waters reports directly to CEO Michelle O’Connor, and they work together to advance new structures, business models, and approaches to health IT. 

Ms. Waters is well-known for her passionate advocacy of digital transformation in healthcare. Elected by her industry peers to be a member of the CHIME Foundation Board in 2018, she is committed to addressing vital issues in healthcare IT and ensuring that the EHR has a positive impact on clinicians, patients, and communities. She is recognized as an agent of change and continues to oversee the advancement of the EHR as a critical building block to the next generational era of digital health. 

Ms. Waters has held a multitude of positions with the company during her tenure. A large part of her career has been on the frontlines of Sales and Marketing, where she has served as Vice President since 2015. She was instrumental in shaping MEDITECH’s success and growth in the Midwest Region and was also the longtime lead business relationship manager for one of MEDITECH’s largest customers, Hospital Corporation of America (HCA). 

Ms. Waters also served as Vice President of the Client Services division, where she was responsible for the development, implementation, and service of the Client/Server and MAGIC platforms. In addition, she oversaw the Atlanta-based Home Care division for several years in an operational capacity. 

Away from work, Ms. Waters enjoys travelling and spending time with her husband and two daughters. 

More than 12 years of progressive leadership and strategic responsibilities at University of Michigan Health-West, with a focus on managing and improving the delivery of health care. Ensures safety, effectiveness, efficiency and quality. Directs and monitors all operational activities, business plans and budgets. Chair of Senior Executive Operations Committee focused on the day to day operational excellence. Uses design thinking methodologies to build collaborative work teams, with oversight of Business Intelligence and Analytics, Environmental Services, Food Services, Patient Transport, Security, Safety Management Services, Laboratory, Facilities-Construction-Plant Operations, Project Management Office and Information Assurance. Accomplished in bringing information technology solutions to healthcare delivery issues. Instrumental in multiple IT innovations, achievements that consistently earned UM Health-West recognition as HIMSS Stage 7 EMRAM and OEMRAM and as among nation’s “Most Wired” hospitals. 

Bio coming soon.

As Charleston Area Medical Center’s Associate Chief Medical Information Officer, Dr. Wyatt acts as the lead translator for technical-medical challenges in the health system. He describes himself as having two parallel passions: patient care and technology. These passions combine to bring a unique perspective to the challenges the healthcare ecosystem faces. 

As a clinician Dr. Wyatt has experienced firsthand various aspects of clinical medicine by advancing his own education from paramedic to registered nurse to board certified physician in Internal Medicine. His technology experience followed a similar “from the basics” evolution first focusing on desktop repair and networking before advancing to server-side application management, web application design, and database architectures. 

Dr. Wyatt’s passions currently include mobile applications and the internet of things and the ways these continue to revolutionize healthcare. Dr. Wyatt loves a good challenge and finds joy employing his 20 years of experience to provide multi-perspective decision making when collaborating with others. Dr. Wyatt is always interested in an engaging conversation whether it be around healthcare technology or his pet giant tortoise, “Tater”. 

Credentials: 

• ABIM Board Certified in Internal Medicine 
• Physician – MD 
• Registered Nurse – RN 
• Paramedic – EMTP 
• ACLS/BLS Instructor 
• Cerner Physician Architect Program – Advanced 
• Private Pilot – Fixed Wing