Building Digital Front Door Capabilities
When consumers first experience new symptoms, an injury, or move to a new town, they turn to the Internet to find healthcare providers. The Digital Front Door concept, popularized by groups like McKinsey and Deloitte, aims to meet consumers where they are — the Internet — and make it easy for consumers to choose your providers and services.
In this session, we’ll explore the Digital Front Door concept. What technologies do you consider to be part of your Digital Front Door? Who in your organization champions the concept? What headaches do you foresee for your team related to Digital Front Door? We’ll learn from one another while we explore this rapidly expanding technology area.
Start Date: 06/22/2021
Start Time: 12:00pm
End Time: 1:00pm
Event Type: Online Focus Group