Communication and Collaboration Platforms: The CIO Perspective – 2pm

Date: 03/21/2017
Event Type: Archived , Online Focus Group
Session Speaker(s):

Ateret Haselkorn, Director of Strategic Marketing, Vocera Communications, Inc.

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Event Information

Vocera Communications, Inc. [NYSE:VCRA] empowers teams through intelligent, real-time communication and collaboration solutions in healthcare and other mission-critical mobile environments. Vocera solutions are installed in more than 1,300 organizations worldwide, improving efficiency, quality, safety and outcomes while creating optimal working and healing environments. Widely recognized for developing smarter ways to communicate, Vocera offers enterprise-class technologies that enable collaboration for mobile teams on their device of choice.

We would like to understand the drivers behind and barriers to successful adoption and implementation of communication and collaboration solutions. For the purposes of this study, a communication and collaboration platform is defined as a secure, scalable and integrated communication system that enables physicians, clinicians and staff, both inside and outside the hospital, to deliver quality care across the patients’ healthcare experience.  The platform provides a context and workflow engine, real-time care team assignment information, analytics and reporting, system management, and integration with clinical systems/EHRs.  Components may include secure texting, hands-free calling, patient alarm management software, and nurse rounding software.

Our objectives for the focus group include:  

  1. To learn where CIOs turn for information on C&C platforms
  2. To identify the pain points that drive CIOs to consider C&C
  3. To understand what makes a CIO prefer one C&C platform over another
  4. To study the decision-making process behind a purchase, including interaction with and influence of  clinical leadership