Skip to content
CIO CHIME
Login
  • About
    • AEHIS, AEHADA & AEHIT
    • Board & Staff
    • Careers with CHIME
    • Contact
    • Mission, Vision & History
    • News, Press & Stories
    • Public Policy
    • Opioid Action Center
    • CHIME Innovation
    • Scholarships
  • Membership
    • Join CHIME
    • Awards & Honors
    • CHIME International
    • Committees
    • FAQs
    • Member Spotlights
  • Education
    • Certified Digital Health Prog.
    • Boot Camps
      • Fall CIO Boot Camp 23
    • CHIME23 Fall Forum
    • Healthtech Leader 3.0
    • Online Learning
    • Webinars
    • Speaking Opportunities
    • Scholarships
  • Certification
    • CEUs
    • CDH Program
    • CHCIO
    • CHCIO International
    • CHISL
    • Look Who’s Certified!
  • Digital Health Most Wired
  • Foundation
    • About
    • Board & Staff
    • Partner Education – 2022
    • Foundation Membership
      • Benefits
      • Application
      • AEHIS, AEHIA & AEHIT
    • Foundation Partners
    • Sponsorship Opportunities
    • Education Foundation
      • Board and Staff
      • Apply for a Scholarship
      • Donate Now
      • Stettheimer Scholarship
    • Awards
    • Terms of Use Policies
    • CHIME Tech
      • About
      • Board & Staff
      • Advisory Services
      • Cooperative Member Services
      • Leadership Academy
      • Speakers Bureau
  • Media
    • CHIME Media
    • Digital Health Leaders
  • CHIME IN for Change

Event Details

Home » Contra Costa County’s Journey to Digitization and Access Optimization

Contra Costa County’s Journey to Digitization and Access Optimization

03c81c06-0078-c1b1-a5cc-0b4521a5fb88

Event Information

Description:

In 2020, Contra Costa began a journey to improve patient access. We will share how the team leveraged Epic’s features & other digital solutions to increase fill rate by 3%, decrease phone wait times by 25%, and increase online scheduling to 18% of new patient appointments. 

Learning Objectives:

  • Discover examples of how a health system can move from outdated to digital pre-access functions. 
  • Define an approach to patient access, including templates, contact centers, online scheduling, and digital tools. 
  • Identify the steps required to prepare your organization for access optimization using our approach to template optimization and online scheduling of new patient referrals. 

Speaker(s):

Steve McMillen Principal ECG Management Consultants 

Dr. Adam Buck Chief Medical Information Officer Contra Costa Health Services

Utpal Desai Senior Manager ECG Management Consultants 


Start Date: 04/26/2023
Event Type: Archived , CHIME LIVE Webinar

Please login or become a member to view register


Media Inquiries

For media inquiries and interview requests please contact:

[email protected]

News, Press & Stories

  • Press Releases & Statements
  • Inside CHIME
  • In the News
  • CHIME Foundation Insight
  • Foundation Press Releases

CHIME Public Policy In the News

Cybersecurity Is Patient Safety: CHIME Submits Comments on Sen. Warren’s Cybersecurity Policy Paper

MEMBERSHIP

LEARN MORE & APPLY LOG IN

UPCOMING EVENTS SEE MORE

  • 10/03/2023 - Streamlining Savings: Navigating Application Rationalization for Enhanced Efficiency and Reduced Risk
  • 10/03/2023 - Options and Drivers for Medical Image Storage (DICOM)
  • 10/04/2023 - Powering Your IT Strategy with Unconditional Connectivity
  • SITE
    • About
    • Membership
    • Education
    • Certification
    • Digital Health Most Wired
    • Foundation
    • Media
    • CHIME IN for Change
  • MEMBERSHIP
    • Login
    • Become a Member
    • Become a Foundation Partner
  • SOCIAL
    •            
  • CONTACT US

    455 E. Eisenhower Parkway Suite 300
    Ann Arbor, MI 48108
    Phone: (734) 665-0000

    MAP & DIRECTIONS

  • Logo
  • About
    • AEHIS, AEHADA & AEHIT
    • Board & Staff
    • Careers with CHIME
    • Contact
    • Mission, Vision & History
    • News, Press & Stories
    • Public Policy
    • Opioid Action Center
    • CHIME Innovation
    • Scholarships
  • Membership
    • Join CHIME
    • Awards & Honors
    • CHIME International
    • Committees
    • FAQs
    • Member Spotlights
  • Education
    • Certified Digital Health Prog.
    • Boot Camps
      • Fall CIO Boot Camp 23
    • CHIME23 Fall Forum
    • Healthtech Leader 3.0
    • Online Learning
    • Webinars
    • Speaking Opportunities
    • Scholarships
  • Certification
    • CEUs
    • CDH Program
    • CHCIO
    • CHCIO International
    • CHISL
    • Look Who’s Certified!
  • Digital Health Most Wired
  • Foundation
    • About
    • Board & Staff
    • Partner Education – 2022
    • Foundation Membership
      • Benefits
      • Application
      • AEHIS, AEHIA & AEHIT
    • Foundation Partners
    • Sponsorship Opportunities
    • Education Foundation
      • Board and Staff
      • Apply for a Scholarship
      • Donate Now
      • Stettheimer Scholarship
    • Awards
    • Terms of Use Policies
    • CHIME Tech
      • About
      • Board & Staff
      • Advisory Services
      • Cooperative Member Services
      • Leadership Academy
      • Speakers Bureau
  • Media
    • CHIME Media
    • Digital Health Leaders
  • CHIME IN for Change
Copyright 2023 CHIME College of Healthcare Information Management Executives
Sponsors
Privacy Policy     Terms of Use    Web Design by build/create
By using our website you agree to our updated Privacy Policy and Terms of Use. I Accept