The CIO’s Journey from Clinical to Patient Focused Solutions
In this focus group, we will dig into what patient experience looks like to today’s leading healthcare CIOs. How does patient experience fit into overall IT initiatives and strategy?
Over the past year and change, the pandemic has caused a huge shift towards virtual health and a reinvigorated focus on our health and well-being. These dramatic changes have resulted in existing patients bringing new demands to their trusted healthcare organizations. Because of these changes, the role of the CIO has changed from more of a clinical focus towards more of a patient focus. As healthcare organizations are faced with new challenges from our current landscape — provider competition, employee burnout and staffing, and expanding the digital reach of healthcare – CIOs now have to adapt and evolve to make sure there is value creation for all stakeholders involved.
Let’s share and learn from each other as we explore the most important and evolving aspects of today’s role as a leading healthcare CIO.
Chief Customer Officer