Event Information

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TriZetto Touchless Authorization Processing is a cloud-based healthcare IT solution that offers payers a truly transformative end-to-end utilization management (UM) solution, which fully automates the payer’s prior authorization (PA) review process. The solution is touchless and processes claims in real-time, based on the ACA mandated EDI 278 standard. The standards-based EDI 278-275 authorization engine is fully integrated inside the payer’s utilization/care management system as a core system platform.

 

Learning Objectives: 

 

​1. The current financial impact Authorizations has on the market today.

​2. How automation can help drive lower costs and more effective and efficient reimbursement.

​3. How automation can assure proper medical necessity and proper alignment for reimbursement.

Event Information

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Achieving Next Generation Healthcare Transformation Through Innovation, Communication and Collaboration

Location

Hilton Austin 500 East 4th Street Austin, Texas 78701 USA

About the Healthcare Transformation Summit

The summit, held in conjunction with the Austin Healthcare Council, is an opportunity to hear from senior executives from hospitals, health systems, academic medical centers, payers, suppliers and technology innovators. Sessions will cover value-based thinking, population health, new innovations that are making an impact in the industry, and highlights from tech and other startup companies that have made in-roads in healthcare. Speakers and panelists include:

• Bruce D. Greenstein, chief technology officer, U.S. Department of Health and Human Services.
• Eugene A. Woods, president and CEO, Atrium Health
• Stephen Klasko, president and CEO, Thomas Jefferson University and Jefferson Health
• Lloyd Dean, president and CEO, Dignity Health
• Tom Priselac, president and CEO, Cedars-Sinai Health System
• Ninfa M. Saunders, president and CEO, Navicent Health
• Bruce Siegel, CEO, America’s Essential Hospitals
• Karen Springer, president, Healthcare Operations, Ascension

Event Information

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Join the CHIME Foundation team for the first of what we believe will be an engaging, useful series of quick and informative webinars. They'll be occurring roughly every other Friday, at 2pm ET, and will last 30 minutes or less. Tuning in to Foundation Friday webinars will be a great way to stay up to date on the latest CHIME activities, program updates, get relevant timely information on events as they approach, and useful tips on membership benefits utilization best practices.

Event Information

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More than ever, digital marketing strategies require involvement from Chief Information Officers. It’s vital for marketing, business development and others to make informed decisions based on integrated consumer, patient, clinical, and claims data to encourage growth. Electronic Consumer Record (ECR) technology integrates patient, consumer, digital, and direct mail response data while assessing health-related factors like comorbidity, demographics, and seasonality. This 360-degree view of consumers supplies health systems with analytical insights for predictive modeling and opportunities to improve care and extend patient lifetime value – all for smarter patient acquisition and retention.

 

Learning Objectives: 

 

1. Best practices for dynamically targeting the right patients with strategic campaign planning tools

2. Techniques for leveraging data assets to create patients for life

​3. Organizational growth strategies for business development ROI measurement and dramatic improvement

Event Information

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ACOs and CINs hold immense promise in terms of achieving financial viability and designing more mature and lucrative risk-bearing contracts. While the benefits are clear and significant, many organizations have still not tapped the full potential of these models, e.g. equipping networks with provider practice patterns, patient habits, quality measure results, and proving if the network is functioning efficiently.

This webinar analyzes key challenges and assumptions that prevent ACOs and CINs from delivering on their promise. It also covers strategies and swift actions that can help boost network performance, manage contracts more efficiently, close gaps-in-care, prove goal attainment and demonstrate strong value to providers, year after year. ​

 

Learning Objectives:

1. ​Recognize the missing strategies that are key to high performing networks
2. Identify common barriers to delivering on CIN/ACO promises
3. ​Have an actionable list of immediate steps to begin building more mature negotiations for contracts and getting more lucrative returns​

Event Information

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There’s a marketing shift underway, and it seems that Chief Information Officers are getting pulled into more discussions around digital marketing strategies. It’s necessary to turn healthcare big data into actionable intelligence for improving patient acquisition and retention – but where do you begin? Discuss the significance in pairing digital strategies and direct mail traditional marketing with data analytics to extend patient lifetime value and improve the patient experience. Learning Objectives: -Best practices for dynamically targeting the right patients with strategic campaign planning tools -Techniques for leveraging data assets to create patients for life -Organizational growth strategies for business development ROI measurement and dramatic improvement

Event Information

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Join CHIME for an overview by experts on the front lines on the new Medicare telehealth policies that better position providers for reimbursement including around remote health monitoring.  Medicare has been inching their way into this space but pressure is mounting from Congress, policymakers, providers and patients.  Did you know that the group of healthcare experts that advises Congress – MedPAC – on all things Medicare, has made sweeping recommendations around telehealth reimbursement?  2018 represents the first year the Centers for Medicare and Medicaid Services (CMS) will be reimbursing for remote health monitoring.  They also increased the number of services eligible for reimbursement this year.  Join this webex to learn the latest and keep your finger on the pulse of Medicare telehealth reimbursement by listening to our panel of experts!​

 

Event Information

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The Cooperative Member Services Program presents a significant opportunity for CHIME Foundation firms to provide special product and service offerings directly to senior healthcare IT leaders. This program provides direct access to CHIME members to promote products and services and allows CHIME Foundation firms to expand company reach and influence in the industry. CHIME members benefit from time and resource savings, as well as enhanced collaboration and partnership opportunities with CHIME Foundation members. Join us for this informational webinar for foundation firm represntatives to learn more about the Cooperative Member Services Program. We will share feedback from CHIME members and best practices for generating inquiries.

Event Information

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Hospital for Special Surgery in New York City was named the No. 1 orthopedic hospital in the country for the seventh consecutive year by U.S. News and World Report. In 2016, the hospital successfully implemented a new EHR and post-go live metrics indicate improved patient satisfaction and staff engagement. How does Hospital for Special Surgery pivot from this success to Digital Health? As our digital world continues to evolve, every organization will experience and undergo change. The IT department will inevitably be called upon to lead the charge in a digital transformation. While there is no perfect formula for success, building your team with experts, planning ahead and being disciplined in project management will achieve the objective.

Learning Objectives:

1. Explain how to pivot from an enterprise-wide EHR implementation to a Digital Health strategy

2. Define an organization’s Digital Health comprehensive service offerings

3. Discuss how to position the IT organization to identify roles and locate new skills in a competitive market

4. Build new governance structures and collaborative partnerships

5. Analyze and embrace opportunities to expand your CIO leadership role and value

Event Information

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CMIO Leadership Academy | May 18-20, 2018 | Renaissance Chicago O'Hare Suites Hotel | Chicago, IL

[restabs alignment="osc-tabs-left" responsive="true" icon="true" text="More"][restab title="OVERVIEW" active="active"]

CMIO Leadership Academy

The CMIO role in today’s healthcare organization has never been more challenging. To better equip physician leaders filling this important position, CHIME will host the fourth annual CMIO Leadership Academy (formerly known as CMIO Boot Camp). Designed for physicians currently in CMIO or Associate CMIO positions seeking to take their role to the next level, this curriculum is modeled on the highly successful CHIME Healthcare CIO Boot Camp™. This program’s leadership content is specifically tailored for CMIOs to gain the real-world skills necessary for today’s successful physician leaders. Taught by a faculty of healthcare CIOs and CMIOs, this intensive program features a collaborative teaching methodology combining presentations, small group discussions, case study analysis, progressive problem solving, and personal mentoring - focused on equipping CMIOs to be successful leaders working with the executive suite and CIOs. *Due to the highly interactive nature of this program, enrollment is limited to 35 participants.[/restab][restab title="AGENDA"]

Agenda

Friday, May 18

4:00 pm - 5:00 pm	Registration
5:00 pm - 6:00 pm	Introductions & Orientation
6:00 pm - 7:00 pm	Case Study Exercise #1
7:00 pm - 8:00 pm	Welcome Reception

 

Saturday, May 19

6:30 am - 7:20 am	Breakfast
7:20 am - 7:30 am	Announcements, Program Recap & Preview
7:30 am - 8:00 am	The Role of HIT in Today’s Provider Environment
8:00 am - 8:45 am	Success Factor 1: Setting Vision & Strategy
8:45 am - 9:30 am	Success Factor 2: Making Change Happen
9:30 am - 10:15 am	Case Study Exercise #2: Creating Buy-In
10:15 am - 10:30 am	Break
10:30 am - 11:15 am	Success Factor 3: Demonstrating IT’s Business Value
11:15 am - 12:00 pm	Budgets & Business Plans: Speaking the Language
12:00 pm - 1:00 pm	Networking Lunch
1:00 pm - 1:45 pm	Success Factor 4: Creating Effective CIO, CMIO & HIT Teams
1:45 pm - 2:30 pm	Case Study Exercise #3: Organizational Culture
2:30 pm - 2:45 pm	Break
2:45 pm - 3:30 pm	Success Factor 5: Instill Customer Service as a Core Value
3:30 pm - 4:15 pm	Case Study Exercise #4: Team Building
4:15 pm - 4:30 pm	Break
4:30 pm - 5:30 pm	Faculty Reactor Panel; Q&A with Participants
5:30 pm - 7:00 pm	Networking Reception & Dinner

 

Sunday, May 20

6:30 am - 7:20 am	Breakfast
7:20 am - 7:30 am	Announcements, Program Recap & Preview
7:30 am - 8:15 am	Success Factor 6: Building Networks & Community
8:15 am - 9:00 am	Communication Best Practices
9:00 am - 9:15 am	Break
9:15 am - 9:45 am	Faculty Reactor Panel; Q&A with Participants
9:45 am - 10:00 am	Break
10:00 am - 10:30 am	Achieving Leadership through Life/Work Balance
10:30 am - 11:00 am	Final Exam, Closing Remarks & Adjournment

[/restab][restab title="FACULTY"]

FACULTY PROFILES *Tentative

 

[chime_accordion type="trigger" id="24"]Albert Chan, MD, MS VP & Chief of Digital Patient Experience, Sutter Health About Albert[/chime_accordion] [chime_accordion type="content" id="24"] Albert Chan, M.D., M.S. serves as Vice President, Chief of Digital Patient Experience for Sutter Health, where he is the responsible for developing a healthcare strategy that delights our diverse patient population and their families with start-of-the-art digital health experiences, and operationalizing seamless integration into clinical workflows to improve health outcomes. He is the corporate champion for My Health Online, which over 65% of Sutter Health’s patients leverage as a patient portal to manage their health information and communicate with their doctors and other care team members.  Albert also provides clinical leadership for the rapid development, testing and scaling of conceptual prototypes and Sutter Health’s proposed and signed technology investments. In 2014, Dr. Chan was the fourth recipient of the Epic PACAcademy Award, awarded annually to a physician member selected by his/her peers nationally in recognition of outstanding contributions to the Epic Systems Corporation community. Dr. Chan received the “Future Leader” Health Care Hero Award from the Silicon Valley/San Jose Business Journal in May 2012 and was a member of the 13th Cohort of the California Health Care Foundation Leadership Program, a two-year fellowship for effective vision and leadership of our health care system in the State of California.  He was recently awarded the inaugural Palo Alto Foundation Medical Group Innovation Award in recognition of his innovative contributions to our patients and his physician colleagues. Dr. Chan serves on a number of advising roles in corporate and community settings.  He is a member of the clinical advisory committee of the Heritage Group, a venture capital fund which specializes in strategic healthcare investments. He is also a mentor at StartX, a startup incubator for the Stanford University community and a clinical advisor to AnalyticsMD, which applies machine-learning based forecasting and industrial engineering algorithms to improve clinical operations and patient experience. Previously, he was a healthcare consultant for Natera, which completed its Initial Public Offering in July 2015.   He serves as a board member of the Bullis Purissima Elementary School Foundation and with his wife as a member of the Los Altos Community Foundation. Previously, Dr. Chan was Chief Medical Information Officer (CMIO) of the Palo Alto Medical Foundation where he led a clinical informatics team that focused on the optimization of use of electronic health records (EHR) and personal health records (EHR) for patient care delivery and clinical operations.  Additionally, Dr. Chan served as Co-Chair of California Health and Human Services Agency’s Patient Engagement Work Group, identifying innovative approaches to engaging and empowering patients and their families through the use of technology that harnesses the HIE infrastructure, and recommend how to incorporate these approaches into the State’s HIE services. He was also Co-Chair of the Certification Commission for Health Information Technology (CCHIT) Personal Health Records Work Group, which developed criteria for personal health record software certification. Dr. Chan earned a bachelor’s degree with honors in Biological Sciences from Stanford University and a medical degree from the University of California, San Diego School of Medicine. He completed his residency and year as chief resident in family medicine at the San Jose Medical Center Family Practice Residency, affiliated with Stanford University of School of Medicine. Albert concurrently completed a post-doctoral fellowship in Biomedical Informatics at Stanford University School of Medicine and Family Medicine Research at the University of California, San Francisco School of Medicine, studying the effects of a multi-centered randomized clinical trial of point of care decision support in the management of hypertension.  During fellowship, Dr. Chan also assisted with the launch of PAMFOnline, one of the earliest linked personal health records in the United States. [/chime_accordion]

[chime_accordion type="trigger" id="7"] Marc Chasin, MD, MMM, CPE, CHCIO Former System VP & CIO, St. Luke's Health System About Marc[/chime_accordion] [chime_accordion type="content" id="7"] Marc Chasin, M.D., MMM, CPE, CPHIMS, CHCIO, is former vice president, CIO and CMIO of St. Luke’s Health System in Idaho. St. Luke’s comprises seven hospitals, a children’s hospital, a rehabilitation hospital and network of outpatient rehab clinics, a nationally recognized cancer center, and more than 100 clinics throughout southern Idaho and into eastern Oregon. Throughout his career, he has worked to advance medicine, patient care and technology toward improving healthcare quality and treatment. He received his Bachelor of Science degree in human nutrition from The Ohio State University and trained in family medicine at the University of Medicine and Dentistry of New Jersey. He subsequently received a master’s degree in medical management from Carnegie Mellon University. He is a member of CHIME and serves on the Board of Trustees. His other memberships and affiliations include the Association of Medical Directors of Medical Information Systems, the American College of Healthcare Executives, the Health Information Management Systems Society and the American Medical Informatics Association. He has served as the chair of the CareEverywhere Network, the nation’s largest health information exchange, for the past four years. [/chime_accordion]

[chime_accordion type="trigger" id="23"]Natalie Pageler, MD CMIO, Stanford Children's Health About Natalie[/chime_accordion] [chime_accordion type="content" id="23"] Dr. Natalie Pageler is a board-certified pediatric intensivist and board-certified clinical informaticist.  She is the Chief Medical Information Officer at Stanford Children’s Health and a Clinical Associate Professor of Pediatric Critical Care and Systems Medicine at the Stanford University School of Medicine. Dr. Pageler also holds a Master’s Degree in medical education, and focused her thesis project on the impact of computerized clinical decision support tools on clinician’s knowledge, behaviors and attitudes. Through her clinical and administrative positions, she has spearheaded the development of innovative computerized clinical decision support tools to provide point-of-care education to clinicians and enhance quality of care, efficiency, and patient safety, and has published the outcomes of this work. Dr. Pageler is also one of the founding associate program directors of the first ACGME-accredited fellowship in clinical informatics, located at Stanford University. [/chime_accordion]

[chime_accordion type="trigger" id="92"]Brian D. Patty, MD VP & CMIO, Rush University Medical Center About Brian[/chime_accordion] [chime_accordion type="content" id="92"] Brian D. Patty, M.D., is vice president and chief medical informatics officer (CMIO) at Rush University Medical Center, where he oversees the optimization of Epic and related clinical applications and is charged with setting the strategic vision for clinical care and population heath from an IT perspective. Prior to coming to Rush in 2015, he served for 10 years as vice president and CMIO at the HealthEast Care System in St. Paul, Minn. At HealthEast, he was responsible for championing clinical applications and the use of technology to serve patients, leading computerized provider order entry (CPOE) and EHR implementations system wide. His long-standing quest to promote evidence-based medicine led to an Association of Medical Directors of Information Systems (AMDIS) Award in 2005 for his success in a CPOE implementation at a community hospital. In 2011, he received another AMDIS Award for his championing the EHR’s role in the quality improvement efforts at HealthEast. He was also named to Modern Healthcare’s Top 25 Clinical Informaticists in 2012 and was named as one of 30 leading CMIO experts by Health Data Management in June of 2016. [/chime_accordion]

[chime_accordion type="trigger" id="22"]George Reynolds, MD, MMM, FAAP, CPHIMS, CHCIO Retired CIO & CMIO, Children's Hospital & Medical Center - Omaha About George[/chime_accordion] [chime_accordion type="content" id="22"] Dr. Reynolds’ retired in 2015 from Children’s Hospital & Medical Center in Omaha, Nebraska where he served as the CIO and CMIO. He now advises healthcare organizations on a range of Healthcare IT initiatives including analytics and data governance, population health management, patient and physician engagement, and IT governance. He has a special interest in helping organizations develop efficient, lean project leadership and staffing. George is board certified in Clinical Informatics, Pediatric Critical Care and General Pediatrics. Prior to his transition to the CIO role, he directed the PICUs at Children’s and the Nebraska Medical Center. He also holds a masters degree in Medical Management from Carnegie Mellon University. He has been recognized as Healthcare Informatics’ Innovator of the year for Children’s Analytics program, as well as the AMDIS Award in Applied Medical Informatics. Modern Healthcare named him one of the 25 top Clinical Informaticists and Becker’s Healthcare included him in their 25 CMIOs to know list. [/chime_accordion]

[chime_accordion type="trigger" id="1"]Amy Sitapati, MD CMIO of Population Health, UC San Diego Health About Amy[/chime_accordion] [chime_accordion type="content" id="1"] As the Chief Medical Information Officer of Population Health for UC San Diego Health, Amy provides strategic vision for the delivery of outstanding population health through innovative use of the electronic health record. She is Board Certified in Clinical Informatics and Internal Medicine and serve as instructor in the School of Medicine for our Clinical Informatics Fellowship program. With more than 10 years of experience in quality improvement, research, and patient care; Amy aims to identify new strategies for the delivery of high value healthcare. Her areas of expertise include chronic disease registries, research on populations with health disparities, risk acuity scoring, clinical decision support, quality improvement including PDSA and Lean, patient centered care delivery, qualitative research, and oversight of a patient advisory board. [/chime_accordion]

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Registration

Registration fees and payment: The registration fee for the CHIME CMIO Leadership Academy is $2,195.00. Space in the program is limited to a maximum of 35 participants. The registration fee includes all program materials; coaching/mentoring from one of the faculty members; continental breakfasts, lunches, and receptions and group dinner. All funds must be in U.S. dollars. Checks should be made payable to the College of Healthcare Information Management Executives and mailed to 710 Avis Drive, Suite 200, Ann Arbor, MI 48108.   Cancellation Policy CHIME CMIO Leadership Academy registrants who cancel on or before April 6, 2018 will be issued a full refund of their registration fees. Registrants who cancel after April 6 and before April 13, 2018 will be assessed a $1,000 non-refundable cancellation fee. Due to the limited capacity of this program, no refunds will be made for cancellations received on or after April 13, 2018. Please note: Attendance is not transferable to another person or to another offering of the program. Eligibility: Attendees must be a clinical leader at a healthcare provider organization in order to attend; CHIME membership is not required.   Course events/activities Please free yourself of work obligations for the duration of the program. In addition to the program sessions, registrants are expected to participate in all of the program events and networking activities.   Reading Material Please note that there is a significant amount of reading material for the program. We will be sending you a file containing all of these materials approximately two weeks prior to the program. Please allow yourself sufficient time to read all of the materials prior to arriving [/restab][restab title="HOTEL"]

Venue

The 2018 CHIME CMIO Leadership Academy will be held at: Renaissance Chicago O'Hare Suites Hotel 8500 West Bryn Mawr Avenue Chicago, IL, 60631

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Hotel

Renaissance Chicago O'Hare Suites Hotel 8500 West Bryn Mawr Avenue Chicago, IL, 60631 RESERVATIONS: You may book online or call (800) 468-3571 or (773) 380-9600 be sure to mention that you are with the CHIME CMIO Leadership Academy. The reservation cut-off is April 27, 2018. A one-night room and tax deposit is required to hold the reservation. Reservations received after the cut-off will be on a space-available basis only. Make your reservations EARLY! ROOM RATE: To secure the discounted room rate of $189.00 (single/double) per night.   CANCELLATION POLICY: Should you need to cancel your reservation, you must do so no later than 72-hours prior to the date of your arrival to receive a full refund of your deposit. Be sure to obtain a cancellation number to receive a full refund of your deposit.  LOCATION: The Renaissance is located at the O’Hare Airport. TRANSPORTATION:  The hotel is located approximately 3 ½ miles from the hotel. There is a complimentary airport shuttle (courtesy phone – 773-686-2200). A taxi ride is approximately $12 one-way and the subway would be $2 one-way. [/restab][restab title="MORE"]

ADDITIONAL INFORMATION

ATTIRE Attire for the CMIO Leadership Academy is business casual. Please remember to bring a sweater or jacket for air-conditioned meeting rooms.

COURSE EVENTS/ACTIVITIES Please free yourself of work obligations for the duration of the CHIME CMIO Leadership Academy. In addition to the program sessions, registrants are expected to participate in all of the program events and networking activities.

READING MATERIAL Please note that there is a significant amount of reading material for the CHIME CMIO Leadership Academy. We will be sending you a file containing all of these materials approximately two weeks prior to the program. Please allow yourself sufficient time to read all of the materials prior to arriving at the event. 

WHO SHOULD ATTEND

The CHIME CMIO Leadership Academy is an advanced, executive immersion program designed primarily for physicians currently in a CMIO or Associate CMIO role seeking to advance their career to the next level. Taught by a faculty of successful healthcare CIOs and CMIOs, this intensive program features a collaborative teaching methodology combining presentations, small group discussions, case study analysis, progressive problem solving, and personal mentoring. Active participation by attendees is expected. Not sure if the CHIME CMIO Leadership Academy is for you? Feel free to contact us to discuss programs qualifications prior to registering.

TESTIMONIALS

Read what previous alumni have to say about the program:

"The biggest value from my participation in the 2017 CMIO Leadership Academy was the ability to surround myself with other CMIOs and CIOs in an intimate, focused and energetic environment. Agenda, content, collaboration, networking and educational experience exceeded my expectations and I came away building many new relationships to cherish for a long time. I will highly recommend this to anyone with background or interest in clinical informatics and anyone who is looking to leverage current or future leadership opportunities for professional development." Dhruv Shah, MD - Compass Medical

“The CMIO Leadership Academy was the most productive conference that I’ve attended. As a prospective CMIO at the time it gave me invaluable perspective and helped me prioritize goals. Now about to begin my career as a CMIO I feel confident and prepared. It’s a relatively small group that shared similar challenges, successes, vision and opportunities. The content and organization of the academy was well thought out and presented.” Michael Sheinberg, MD - Lehigh Valley Health Network

“The CMIO Leadership Academy is an opportunity to be exposed to best practices from experienced CHIME members and learn how other CMIOs are tackling shared problems. We are all running into the same challenges with regulatory, financial and clinical obstacles and it was very valuable to speak to those going through the process and those who already have been.” Michael Bouton, MD - Harlem Hospital

“In an era of rapidly changing technology and even definition of the role of the CMIO I found the CHIME CMIO Leadership Academy a terrific opportunity to learn from the experts as well as colleagues from around the country who are working on many of the same issues that I am. The faculty was very knowledgeable and supportive and the enthusiasm of fellow participants in the weekend was really energizing. I came back to work with new enthusiasm and new ideas about how to manage the challenges of the rapid rate of change in medical informatics.”Bill DeWolf, MD - Sutter Health East Bay Region

" I learned a ton and am still connecting things I see on a daily basis with what the faculty covered." Jonathan Kaufmann, DO - The Queen's Health System

"...the course and the networking are invaluable. The other awesome part is that the speakers are very approachable and they are great resource beyond the event. I would highly recommend anyone in a CMIO role to attend." Myhanh J. Nguyen, MD - Wentworth Douglas Hospital

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