Archived Online Events

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A remote care delivery model to provide care to anyone, anytime, and anywhere while increasing both the coverage and quality of healthcare. Learning Objectives:

• Transforming care delivery through virtual health (Remote patient Monitoring and Telemedicine)
• Enabling the patient engagement and experience through alternate care delivery model
• Accelerated digital transformation with more and better patient generated data

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Join us as we learn how Fred Peet and his team at Yuma Regional embraced the creativity of its employees and the power of innovation by creating an organization-wide 'Innovation Day,' an all-day-long initiative that gives staff the freedom to explore new ideas, think critically, experiment, engage with other teams, and pitch their ideas to leadership - all with the goal of solving tricky problems and creating better experiences for patients and staff. Note: These sessions are open to leaders at provider organizations and sponsors of individual sessions only.

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The reality is that training times continue to be reduced while the complexity of topics continues to increase, which often leaves students overwhelmed. In today's information age, classroom training simply is not enough on its own to prepare your staff to perform on the job. Organizations are looking for new solutions that support their staff and increase performance in the flow of work after the classroom training event. To combat the high cognitive load of training today, many organizations are implementing performance support tools. They are expanding their training ecosystems to ensure that the training they create is available to support people where they are applying their skills and knowledge. Learning Objectives:

• Define the need for a performance support strategy
• Identify critical elements that learners want from their performance support program
• Review desired features of performance support software

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The opioid crisis continues to devastate communities and families throughout the nation. In fact, up to 15% of healthcare professionals will abuse drugs during their lifetime. Unfortunately, many healthcare employees struggling with addiction have direct access to controlled substances at work and will divert drugs intentionally for personal use. Consequently, drug diversion is a serious problem for hospitals and health systems in the U.S., and 95% of all incidents of drug diversion go undetected. In this session, we’ll cover organizational denial, spotting “red flags” of medication diversion, steps to take towards prevention, and building an effective drug diversion monitoring program and culture of compliance in your organization. Learning Objectives:

• Diversion “red flags” – what you should monitor and look for
• Steps to take towards prevention
• Building an effective drug diversion monitoring program and culture

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Organizations often face a situation where they are not fully utilizing software applications and often turn to additional applications to help bridge a perceived gap. Additionally, through mergers and acquisitions, an organization inherits the applications from both sides of the M&A activity. This can lead to redundant applications being in an environment, applications not using their fullest functionality, and outdated legacy applications persisting throughout the organization. This situation results in increased costs, security risks, and non-optimal end-user experiences. For these reasons, Application Rationalization is becoming an increasingly important project for organizations – a project often resulting in cost savings in excess of the project itself. Learning Objectives:

• What is Application Rationalization?
• What is the best approach for an Application Rationalization project?
• What are some key outcomes from an Application Rationalization project?

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For interoperability to work, electronic health information (EHI) must be able to flow; for effective data privacy, there must be restrictions in place. Join Joe Ganley, athenahealth’s Vice President of Government and Regulatory Affairs for this informative webinar. The Government Affairs team at athenahealth has kept their finger on the pulse in Washington, and will go over the info blocking rules as well as an update on data privacy legislation. Learning Objectives:

• Learning about the relationship between interoperability and data privacy and what this means for organizations like yours
• Reviewing the info blocking rules
• Keeping a pulse on data privacy legislation

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Behind only search engines, health system websites and health plan websites are the second and third most common resources people turn to when searching for care online. However, there is often variation between them in terms of the richness and accuracy of provider information available, as well as the opportunities people have to schedule appointments once they’ve found a provider. This can result in a confusing and fragmented patient journey. What if health systems and health plans could better connect provider data sources and scheduling processes to empower people more in their care decisions and streamline access? Kyruus and HealthSparq recently announced they are joining forces to build those very bridges and facilitate novel collaboration between payers and providers. Come learn how your organization can enhance its digital offerings and be part of the next wave of transformation in how people navigate care. Learning Objectives:

• Understand trends in how people select providers and how their digital expectations are evolving
• Identify opportunities for payers and providers to link their digital access experiences and deliver online scheduling convenience
• Obtain insights on new ways to foster interoperability and cohesion in your digital technology stack

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The current economic environment has put unprecedented pressures on every organization. Yet some organizations manage to turn this challenge into an opportunity when it comes to IT investments. In this session we’ll discuss how these organizations have elevated technology from the back office to the board room, by communicating the business value of investments and associated tradeoffs in a language that the CFO, COO and CEO understands. Learning Objectives:

• Learn to navigate challenges
• Elevate technology processes
• To improve the trust between the IT and technology teams and the rest of the business.

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Change is difficult, both for organizations and individual employees. That can be compounded in a time of unprecedented uncertainty. Join us for a discussion about navigating change and creating a new culture of (often virtual) engagement. During this webinar, Sarah Richardson, vice president IT change leadership from Optum Health and Gerilynn Sevenikar, vice president revenue cycle management from Sharp HealthCare will talk about how their organizations have responded to the changing needs of their employees this year, from new processes to new technologies. Plus, find out how their efforts are leading to greater engagement and in turn, greater productivity. Learning Objectives:

• Applying Engagement Theory to a work setting to support employee satisfaction and productivity
• How to manage evolving company culture during times of dramatic change
• How to engage staff, both in person and virtually, using technology as a tool for engagement and productivity

 

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Challenges of interoperability continue to plague our healthcare ecosystem in more ways than one. The impact of this was (and continues to be so) on display as the COVID 19 recently unfolded with struggles to access patient data for better research and response. The latest and one of the brightest attempts is the one that came out recently as The Interoperability and Patient Access final rule from CMS and as Cures Act Final Rule from Office of National Coordinator (ONC). These rules try to address the age-old debate of healthcare data ownership through the lens of data access and interoperability. This also has potential to unlock healthcare data to better achieve the triple aims of healthcare – addressing per capita cost, experience of care and population health. Learning Objectives:

• Meeting the requirements of the rules from CMS and ONC – challenges and opportunities
• Future EMRs, HIEs and integration engines in the API world
• Accelerated digital transformation with more and better data access