• Event Information

    Customer relationship management (CRM) technology is making its way into healthcare, serving as a key tool for healthcare organizations to create more meaningful interactions with patients and consumers. ChristianaCare has found success in implementing an enterprisewide CRM strategy helping the organization communicate to its population and help close gaps in care.

    Learning Objectives:

    • -Discover ChristianaCare’s strategy in implementing an enterprisewide CRM system
    • -Identify the healthcare organization’s use cases for a clinically informed CRM solution
    • -Explore ChristianaCare’s success in leveraging clinically informed CRM technology to help close gaps in care within its population 

    Speakers:

    Drew Fennell, Chief Communications and Experience Officer, ChristianaCare

    Timothy Shiuh, Chief Health Information Officer, ChristianaCare

    David Harse, Vice President & General Manager, Cerner 

     

  • Event Information

    With the advancement of artificial intelligence and machine learning in healthcare, it’s important to understand the workflow impact these technologies will have on your organization and how best to be prepared. This presentation will cover trends and predictions around AI and ML as well as the impact of a global pandemic. We’ll also discuss what physicians are thinking and the obstacles to adopting these technologies and how to assess your organization’s readiness in the journey toward AI adoption. 

    Learning Objectives:

    • Understand the current landscape of AI and ML in healthcare – trends, predictions, and perceptions.
    • Ability to define AI, ML, and big data and how these technologies are integrated into the clinical workflow.
    • Understand the role of change management when assessing your organization’s readiness to adopt these technologies. 

    Speakers:

    Dr. Myriam Fernández PhD, MSN, RN Senior Director, Performance Improvement & Healthcare Executive Cerner
    Heidi Zimmerman RN, BSN Director, Product Management Cerner



  • Event Information

    COVID-19 has reshaped healthcare’s infrastructure, in some cases for the better. Managing thousands of end users, disparate EHR systems, and the re-entry of staff to onsite jobs has been intense. This webinar explores post-pandemic staffing strategies needed to maximize productivity, ensure quality, and provide optimal end-user support and satisfaction. Understand the pros and cons of each staffing model including full-time staff augmentation, outsourcing, professional services, and hybrid models. Analyze lessons learned from health systems nationwide to help build go-forward staffing plans that boost team performance, limit disruptions, and simplify workflows. Gain valuable tips for building a meaningful supply of provisional resources to support fluctuations in IT staffing demands. 

    Learning Objectives:

    • Discover the realities of post-COVID IT staffing models and define how to offset resource challenges and barriers to achieve long-term success. 
    • Identify strategies to build a meaningful supply of provisional resources to achieve flexible staffing models, support, and IT resources. 
    • Explore cost-saving, creative solutions needed to build a productive, quality health IT support infrastructure for the future. 

    Speakers:

    Douglas Herr VP, EHR Services DeliverHealth
    Jodie Hilliker Senior Director, EHR Services DeliverHealth



  • Event Information

    The underlying math of capacity management, matching supply with demand, is broken. Existing tools and processes need to be fundamentally revamped for health systems to overcome waves of COVID-19 and similar shocks in the future, to maximize use of their assets, creating value for patients and themselves. The key is creating a culture of innovation in the organization; deploying proven and scalable AI-driven, intelligent systems. Explore the how and why of this digital transformation around capacity management and improvements to operational and financial performance of hospitals, to deliver a better patient and staff experience. Learn how health systems, like UCHealth, are increasingly turning to data and predictive analytics tools to better manage the supply and demand relationship.

    Learning Objectives:

    • Explore the current challenges of capacity management - underlying math to match supply with demand - for health systems to maximize the use of assets to create value for patients and themselves. 
    • Learn how AI-driven, intelligent systems in a virtual and distributed command center SaaS solution, can optimize the matching of supply and demand - during both “crisis” and “normal” times, without the extensive capital and resources needed by a physical command center 
    • Discover how UCHealth taps into knowledge from IT platforms to improve census predictions and real-time decisions about patient placement, staffing, surges and diversion prevention.
       

    Speakers:

    Steven Hess, Chief Information Officer, UCHealth  

    Mohan Giridharadas, Founder & CEO, LeanTaaS

     




  • Event Information

    Join us for a webinar with the Office for Civil Rights (OCR) on the HIPAA proposed rule. In this rule OCR called for a number of policy changes including (but not limited to):

    • Creating a different definition of provider than the one defined in the Information Blocking policies;
    • Reducing the time you have to provide patients with access to their records;
    • Enabling patients to inspect their PHI in person including allowing them to take notes, videos and photographs;
    • Prohibiting covered entities from imposing "unreasonable measures" on patients exercising their right of care;
    • Requiring providers who have a secure, standards-based API —such as one consistent with those required under Information Blocking policies - to be “readily producible.”
    • Considering whether the burden for educating patients on the privacy and security risks of directing their data to a third party app should be required; and
    • Expanding a patient's right of access to extend to having them direct their provider to send PHI in an EHR to a designated third-party.

     

  • Event Information

    Ransomware attacks have increased across the industry with at least 16 healthcare organizations having been compromised this year. We have seen noteworthy institutions essentially crippled by ransomware with significant interruption to clinical practices and patient care greatly curtailed. Furthermore, the FBI has recently warned that Conti ransomware is targeting U.S. healthcare and first-responders, so the industry is on high alert. While ransomware actors have leveraged multiple threat vectors, email remains the primary point for most cybercriminal activity. Join our industry experts as they provide a deep dive analysis into ransomware threats in healthcare. Find out how a people-centric approach can better protect you and position you against future ransomware attacks. 


    Learning Objectives:

    • -  Visibility into the latest ransomware attacks and various ransomware attack chains
    • - Explain how cybercriminals are exploiting people within healthcare organizations
    • -  Discover controls and strategies to protect your people and your patients
    Speakers:
    Ryan Witt, Managing Director, Industry Solutions Group and Resident CISO, Healthcare, Proofpoint 
    Daniel Blackford, Threat Research Data Analyst, Proofpoint   

  • Event Information

    Through this session TRIMEDX would like to gain a more thorough understanding of health system pain points related to the safety and security of connected medical devices. Participants will discuss:
    1. How they are approaching, from an organizational perspective, the cybersecurity of their medical devices. What mix of technology, people and consultants are they using to solve this problem and who holds ownership for this solution?
    2. What are their challenges in implementing a solution?
    3. What gaps they are experiencing to ensure the safety of their medical devices?
    4. What is their current process for vulnerability detection and remediation and how do they track these efforts?
    5. How are they currently leveraging data to support their cybersecurity strategy?
    6. How are they measuring success of this strategy – do they evaluate return on risk avoidance model, health system reputation, etc.?
    7. What steps have they taken to get organizational support for this strategy?

  • Event Information


    Many healthcare organizations attempt to build their own surveys and Excel spreadsheets to complete risk analyses and undertake Cyber Risk Management. These home-grown solutions rarely scale, are not updated with ever-changing threats and vulnerabilities, and provide no way in which to implement and mature an ongoing risk management program. These spreadsheets usually combine regulatory requirements such as the HIPAA Security Rule or PCI DSS with a column designated to use for some level of risk. This checklist-based approach conducted via these spreadsheets typically do not create value, have not been found acceptable evidence of compliance in Office for Civil Rights enforcement actions, and, more importantly, have failed to help organizations become more secure.
    During this focus group, senior leaders from Clearwater will review how, unlike these checklists and spreadsheets, the company’s IRM|Analysis® software solution:
    1. Uses algorithms to group system components logically according to their unique properties,
    2. Enables an analyst to associate these components with one or more information systems for which they are utilized,
    3. Employs built-in algorithms to determine potential vulnerability and threat scenarios that should be considered,
    4. Automatically suggests which controls (e.g. based on NIST 800-53) are recommended to mitigate threats exploiting vulnerabilities in these specific scenarios,
    5. Provides a means to assess risk based on both the likelihood of an event (based on the controls in place or not in place), and the harm that would be caused (based on the importance of the information system or its data), and
    6. Leverages artificial intelligence and machine learning technology to draw upon the software’s vast pool of data to suggest how to rate risks
    7. Enables an organization to prioritize and report on risks across the enterprise in a consolidated manner through integrated reporting tools and dashboards

  • Event Information

    Join Cletis as he discusses innovative ways of using the RHIO during a Pandemic and how Penn State Health used the RHIO and their Vaccine Management tool through Salesforce to deliver vaccines to a large population.

  • Event Information

    Please find event location here: https://chimecentral.zoom.us/j/95410346962