Schedule at a Glance

Schedule tentative. All times are in PT.

**For those unable to attend this event in person this year, we have an abbreviated digital option. Click here to view the digital agenda and for more information about registration.

Planning Committee

Wayne Sass, Chair, VP of IT and CIO, Monarch HealthCare
Polly Parrent, Vice Chair, IT Director, Genesis Health System
Daniel Barchi, CIO, New York Presbyterian
Chris Beasley, CIO, Houston Healthcare
Aman Bhasin, Digital Information Officer, Bay Health Development
Tim Brown, CIO, Infor
Lenny Brunson, CIO, 21st Century Oncology
Bob Cawley, Sr. Director of Information Management, North Country Behavioral Healthcare Network and Management Services
Saad Chaudhry, CIO, Luminis Health
Les Clonch, VP & CIO,  Texas Scottish Rite Hospital
Judy Cooper, Director of Marketing, Fortified Health Security
Louis Duhe, CHCIO, Senior IT Executive Piedmont
Carlos Escobar, System VP, Market IT Operations and Planning, AdventHealth Information Technology
Robyn Borowsky, VP of Business Development, Seal Shield
Tonya Fynan, Sr. National Account Executive, FlexPrint
Ash Goel, VP & CMIO, Bronson Healthcare
Christopher Golden, Director of Information Technology, Natchitoches Regional Medical Center
Gerald Greeley, CIO, Signature Healthcare
Jennifer Greenman, CIO, Cancer Treatment Centers of America
Tamara Havenhill-Jacobs, VP & CIO, Bozeman Health
Eric Jimenez, Director of IT, Artesia General
Drew Koerner, Med/SLED Chief Architect, ServiceNow
Simon Lin, CIO, Nationwide Children’s Hospital
Christopher Logan, Sr. Healthcare Strategist, VMware
Joan McFaul
Megan Murray, VP of Client Partnerships, Nordic
Emmanuel Ndow, CIO, Marion General Hospital
Nayan Patel, Managing Director, Baptist Health – Jacksonville
Keith Perry, VP & CIO, St. Jude Children’s Research Hospital
Audrius Polikaitis, CIO & Assistant VP, UIC
Melissa Polissedjian, Sr. Manager, Event Marketing and Strategy DrFirst
Richard Pollack, VP & Chief Information Officer (Retired)
Eric Raffin, CIO, San Francisco Department of Public Health
Tim Schoener, VP & CIO UPMC Pinnacle
Steven Stanic, CIO, Lake Charles Memorial Health System
Richard Stepanek, CIO, Child Health Corporation of America
Laurel Vine, Sr. Manager, Industry Relations and Experiential Marketing, Cerner
Jeff Weil,  Director, Customer Experience and Success, Allscripts
Corey Zeigler, CIO, Helio Health

Education

Opening Keynote | October 28, 2021

Nick Webb

Nick is a world-renowned innovation, and technology thought–leader. As an innovator, he has been awarded over 40 patents for technologies that range from one of the world’s smallest medical implants to one of the first wearable technologies. As the CEO of his consulting firm, Leader Logic Nick serves some of the top healthcare brands in the world to help them drive scalable growth and future readiness. Additionally, Nick serves as the Chief Innovation Officer for one of the largest medical schools in the country, where he also serves as an Adjunct Professor of Health Sciences. Nick is a Director of the Disruption Expo and manages their newly established AI lab. Nick received his Doctorate of Humane Letters (Hon.) for his contributions to healthcare innovation.

Healthcare is the subject of massive disruption. This disruption includes significant changes in patient consumerism, enabling technologies, connection architecture, and new value/economic models. These changes mandate that healthcare organizations leverage new strategies and technologies. The good news is that the healthcare industry can compete, if they apply the proven principles that ensure rapid innovation and patient elation. In this powerful presentation, world- renowned innovation and healthcare futurist, Nick Webb will provide the following key takeaways:

• The Three Big Disruptors in healthcare, and what to do about them
• Why Technology Executives have become the new Enterprise Superstars
• The massive shift from Patient Experience (PX) to Human Experience (HX) design
• The future of Connection Architecture, AI, Zero UI and Enabling Technologies
• The importance of Technology Partnerships and Future-casting
• How organizations can make the leap from Latency to Speed, Innovation and Agility
• The future outlook for technology leaders in a time of rapid change – the good news

Sponsored by:

Mid-Week Keynote: Leadership from the Edge | October 29, 2021

Low-Code, A Rapid Application Development Experience

Chuck Scully, CIO, Denver Health

This presentation describes Denver Health CIO Chuck Scully’s recent experience volunteering at two mass vaccination sites and the mobile app he built with Low-Code in just five hours to manage teams of volunteers. He will discuss his eight hours of API, FHIR and JSON research and successful experiment (built in two hours with Low-Code) that interacts with a FHIR data source.

Transform Patient Experience and Identification with Facial Recognition 

Daniel Bennett, Associate Chief Technology Officer, Geisinger Health

An EHR survey of over 30,000 physicians from 180 organizations in nine states found dramatic difference in the physician experiences between organizations using the same EHR. What separates the successful from the unsuccessful? Leadership that plays offense. Successful organizations have leaders who are aggressively solving the problems that their clinicians face. These leaders ensure that clinicians are not just given software but are prepared to use it. They build strong relationships with department leaders to deeply understand and quickly meet departmental needs. They help clinicians take control of their own success. What’s more, these leaders do not spend more on their EHR for this success. 

Fostering Pediatric Digital Health Innovation

Matt MacVey, Vice President & CIO, Children’s National Hospital

In 2020, children’s digital health innovation funding received $118 million compared to the $21.6 billion invested in solutions for the rest of the population. This disparity points to the need for more dedicated innovation in the pediatric space and increased support given to those startups trying to bring new solutions to market for kids. The Bear Institute, with partnership from Children’s National Hospital and Cerner Corporation, is hosting the first annual Bear Institute PACK (Pediatric Accelerator Challenge for Kids; https://www.bearinstitutepack.org). Bear Institute PACK is an event for the entire pediatric healthcare community. It focuses on bringing together entrepreneurs, pediatric healthcare providers and pediatric hospital administrators, and investors from around the country to help close the immense innovation gap in children’s digital health. We will explore the outcomes of the first event and how the event will continue to benefit the pediatric healthcare community.

A HIT Leader’s Hippocratic Oath to Protect PHI 

Arthur Ream III, CISO, Cambridge Health Alliance

Like clinicians, healthcare CIOs, CISOs and their teams play a critical role in delivering quality patient care. If Protected Health Information (PHI) is compromised in any way, it puts patient safety at risk. The challenge of keeping PHI and other healthcare data secure has never been greater or more critical. Traditional security strategies and solutions are built to defend against perimeter attacks but are not designed to identify and manage the risk to PHI before an attack occurs. But what if there was a way to identify risk to PHI as soon as it occurs? What if you could discover PHI at risk early enough to disarm threats? In this session, veteran healthcare security and IT executive, Arthur (Art) F. Ream III, CISO at Cambridge Health Alliance, will introduce attendees to what a proactive, preemptive approach to protecting PHI looks like. Ream will offer practical steps that IT leaders can take to discover PHI at risk in real-time and positively impact your healthcare organization’s level of patient care. 

Sponsored by:

Closing Keynote | October 30, 2021

Allison Massari

While most speakers have a story to tell, there are a select few with one so impactful and poignant that the audience is forever changed. That is what happens when Allison Massari speaks. She has been named one of the Top Ten Best Motivational Speakers in North America by Meetings and Conventions Magazine and has forged her path to success with creativity, tenacity, and deep gratitude. Having survived two devastating and near fatal car accidents, one where she burned alive and suffered severe burns on over 50% of her body, Allison views her experiences as a tremendous gift that allowed her to find strength and a fiery passion to reach pinnacle achievements both in business and personally. Her breathtaking keynote blends powerful life lessons with compelling, insightful, and awe-inspiring, stories, and offers actionable takeaways for people to immediately transform and manage their lives. “The truth is, the same internal fire and ‘command of self’ that I needed to heal my life is exactly what has given me success professionally.” As an international keynote speaker, executive coach, and award winning visual artist, Allison Massari ignites vitality, inspires confidence, and offers essential tools for self-mastery to audiences worldwide. Prepare to be inspired, moved, and energized. Prepare to be taken on a journey.  

Sponsored by:

Track Sessions | October 28 – 29, 2021

Track A:  From Data to Action

Track B:  New Times, New Solutions

Track C:  Securing the System

Track D:  The Patient in Focus

Track E:  Realized Interoperability

Pre-Forum Education, Certification, and Networking Events

Saturday, October 23 – Tuesday, October 26, 2021

The Healthcare CIO Boot Camp
The Healthcare CIO Boot Camp is built around a research-based model of CIO success pioneered by CHIME, called the CIO Success Factors. The CIO Success Factor model is founded on seven critical and developable skills that study showed are inherent in successful healthcare CIOs.

Combining presentations, small group discussions, case-study, mentoring, and interactive problem solving, the Healthcare CIO Boot Camp’s learning methodology is practical, personal, and uniquely tailored to the needs of the participants.

Who Should Attend:
The Boot Camp is specifically designed for healthcare IT professionals seeking to acquire the skills and knowledge base needed to become successful at the CIO level. The teachings are equally appropriate for current CIOs looking to sharpen and enhance their leadership skills.

Note:  The fee to attend the Boot Camp is not included in the Fall Forum registration fees.  Registrations are processed on member eligibility and a first come, first-served basis; space is limited.  The registration fee for the workshop is $4,995.00

Participation in the Boot Camp is currently limited to members of CHIME and their direct reports (including Affiliates). CHIME Foundation representatives are not eligible to attend. Questions about eligibility? Please contact the CHIME office for assistance at 734.665.000 prior to registering.

Tuesday, October 26, 2021

1:00 p.m. – 3:30 p.m.
Certification Examination
Click here for complete information regarding CHIME Certification

7:00 p.m. – 8:00 p.m.
CHIME21 Early Bird Reception
Arriving early to join the golf outing?  Or a pre-conference event?  Be sure to join your colleagues at tonight’s get-together!

Wednesday, October 27, 2021

7:00 a.m. – 1:00 p.m.
CHIME21 Annual Charity Golf Outing
This year’s annual tournament will be played at the Maderas Golf Club in Poway, California (just a short ride from the San Diego Marriott).

Maderas Golf Club offers beauty and challenge as it winds through the cliffs, rock outcroppings, creeks, and forests of the inland hill country of north San Diego. Golf in San Diego has never been better, step onto the first tee and enjoy the courses three lakes, five waterfalls, and over forty acres of native wildflowers.

Register early to secure your spot – it is sure to fill up quickly!

6:30 a.m. – Transportation departs the San Diego Marriott Marquis
7:30 a.m. – Breakfast will be available at the golf course
8:00 a.m. – Tee-off
1:00 p.m. – Tournament luncheon

NOTE new for CHIME21:

• A $100 deposit is required for each player to hold their spot in the tournament. This deposit will be refunded to each player in attendance immediately following the outing. 
• The deposit is also refundable for cancellations made a minimum of 72-hours prior to the outing.  Cancellations must be received by 5:00 p.m., Sunday, October 24, 2021
• There will be no refunds for cancellations less than 72 hours or for no-shows the day of the outing and 100% of any non-refunded deposits will be donated to the CHIME21 designated charity.

NOTE:  CHIME21 Golf participation for CHIME Foundation firm attendees will be tied to a firm’s support of the CHIME Fall Forum.  Please contact the CHIME Business Development department for complete details on how you and your firm can participate.

1:00 p.m. – 5:00 p.m.
CHIME’s Diversity, Equity & Inclusion Retreat
Join your colleagues and peers for two insightful, interactive sessions on ‘Unpacking Identity and Bias’ and ‘DE&I Successes, Challenges and Next Steps’.

Pre-conference program fee is included in your Fall Forum registration. For registration and/or questions, please contact Arika Lycan at [email protected].

3:00 p.m. – 5:00 p.m.
CHIME Giving Back Event – Each year CHIME attendees come together and work to support a local charity and this year will be no different.  Join your colleagues at the Marriott Marquis on Wednesday afternoon from 3:00 pm – 5:00 p.m. to pack packets for a group that is working to end homelessness in San Diego, the Alpha Project.  The group will work together to assemble packets of much needed supplies that will provide some comfort to those dealing with homelessness.

Sponsored by DrFirst.

4:00 p.m. – 6:00 p.m.
CHIME Innovation – InnoCast – Real Problems. Solved.

Have you ever wanted to partner with a startup, but been unsure where to start? Want insight into creative solutions that exist for the sticky problems your organization faces day-to-

day? Ready to explore the possibilities of new technologies shaping how organizations offer health and care?

CHIME members and startup executives will present on how they tackled a tough problem in healthcare. In a three 15-minute sessions, you’ll get to learn the ‘soup to nuts’ version of their partnership – from problem identification to ideation and planning to implementation – as well as the lessons learned along the way.

The sessions will be followed by a reception where the conversation will continue!
Pre-conference program fee – $49.00
Please note this is not included in the Fall Forum registration fees. 

7:00 p.m. – 9:00 p.m.
CHIME21 Fall Forum Welcome Reception – Truly a Welcome BACK reception … A can’t miss!  RE-Connect with old friends and colleagues; And welcome and introduce yourself to new CHIME members.

Fall Forum San Diego Registration

NOTE:  Attendance at the CHIME21 Fall Forum is limited to CHIME Members and representatives of CHIME Foundation Firms.

Worry-free Registration*:

• Registration fees are $1,395.00 for CHIME Provider Members.
• Registration for CHIME Foundation Firm representatives is included in Membership benefits: Premier (5 registrants); Standard (3 registrants); Associate (1 registrant). Contact [email protected] for your registration code(s)

Your registration fee includes: Badge, meeting materials & proceedings, attendance at all Forum sessions, breakfasts, lunches, receptions, and the CHIME giving back activity.

Fees do not include:  Hotel accommodations, transportation, the CHIME golf outing, golf club rentals, pre-forum workshops, CIO Boot Camp, or any of the CHIME certification examinations.

To Register:

Complete the online registration with payment information; VISA/MasterCard/AMEX number with expiration date and security code.  Or you may mail your check payable to the College of Healthcare Information Management Executives to: CHIME, PO BOX 933392, CLEVELAND, OH 44193. All funds must be in U.S. dollars.

*Details

We recognize that developments related to COVID-19 may require more flexibility in your plans to attend an in-person event. With CHIME’s updated cancellation policy, you may cancel your registration for any 2021 on-location CHIME program at any time, for any reason, right up to the day before the meeting. We will issue you a full refund of your registration fee or a credit for a future CHIME offering. No questions asked.

Please note that this modified cancellation policy is subject to change, so book now to secure your worry-free registration.

To cancel your registration, email your cancellation request to:

CHIME21 Fall Forum
Email: [email protected]

Hotel Information and Reservations

HOTEL ACCOMMODATIONS

The extended reservation cut-off is October 19, 2021. A one-night room and tax deposit is required to hold the reservation. Reservations received after the cut-off will be on a space-available basis only. Make your reservations EARLY!

ROOM RATE: A block of rooms has been reserved for CHIME members at the special rate of $289.00 per night for single/double occupancy. Additional Charges include current California taxes of 12%

Check-in time is 4:00 p.m. and check-out time is 11:00 a.m.

CANCELLATION POLICY: Should you need to cancel your reservation you must do so no later than 72-hours prior to the date of your arrival to receive a full refund of your deposit.

CHIME BOOKING POLICY: Hotel rooms are reserved for registered CHIME attendees only. Periodic reviews of the CHIME room block will be done to be sure all reservations have a corresponding forum registration. Any hotel guest not registered for the conference will be moved out of the CHIME room block and into another room on a space available basis at prevailing rates.

LOCATION: The resort is located approximately 4 miles from the San Diego International Airport (SAN).

Sponsorships

Please contact your Account Director for information on sponsorship opportunities or view the sponsorship opportunities available:

Not a CHIME Foundation firm partner, but would like to get involved? Learn more about Foundation benefits here, and email [email protected] to join!

Click for information about the CHIME21 Fall Forum Digital Pass.