Virtual Events & Webinars

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We are hoping to facilitate a discussion focused on healthcare provider cybersecurity with a panel of hospital / health system decision-makers (e.g., CIO, CISO). Several areas of focus for us include: 1. Importance of cybersecurity 2. Areas of focus within security 3. Security decision-making 4. Cloud transition Our goal is primarily to foster an open-ended discussion where we can all learn about how hospitals are dealing with cybersecurity challenges and who (e.g., advisors and vendors) is helping hospitals to maintain high levels of security and compliance.

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The current economic environment has put unprecedented pressures on every organization. Yet some organizations manage to turn this challenge into an opportunity when it comes to IT investments. In this session we’ll discuss how these organizations have elevated technology from the back office to the board room, by communicating the business value of investments and associated tradeoffs in a language that the CFO, COO and CEO understands. Learning Objectives:

• Learn to navigate challenges
• Elevate technology processes
• To improve the trust between the IT and technology teams and the rest of the business.

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Medical imaging Artificial Intelligence (AI) companies are growing in number and struggle to gain access to anonymized image data sets to train the AI algorithms. The AI companies have typically contracted with individual health systems to gain access to their data, but that introduces regional bias and scalability issues. Would you consider participating in a marketplace concept to sell your anonymized images? What operational, financial, regulatory, and political factors may be in play for you to consider this?

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Behind only search engines, health system websites and health plan websites are the second and third most common resources people turn to when searching for care online. However, there is often variation between them in terms of the richness and accuracy of provider information available, as well as the opportunities people have to schedule appointments once they’ve found a provider. This can result in a confusing and fragmented patient journey. What if health systems and health plans could better connect provider data sources and scheduling processes to empower people more in their care decisions and streamline access? Kyruus and HealthSparq recently announced they are joining forces to build those very bridges and facilitate novel collaboration between payers and providers. Come learn how your organization can enhance its digital offerings and be part of the next wave of transformation in how people navigate care. Learning Objectives:

• Understand trends in how people select providers and how their digital expectations are evolving
• Identify opportunities for payers and providers to link their digital access experiences and deliver online scheduling convenience
• Obtain insights on new ways to foster interoperability and cohesion in your digital technology stack

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We are looking to speak with executives and market SME’s to have a discussion and validate various hypotheses around the urgency related to solving for patient identity issues. We are looking to discuss pain points or issues to solve for around matching patient identities, resolving duplicate records, managing identifier, authenticating patient identities (digital or in-person), and enriching current patient information. We are looking to speak with executives that can discuss the strategic importance of these patient identity initiatives as well as others.

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For interoperability to work, electronic health information (EHI) must be able to flow; for effective data privacy, there must be restrictions in place. Join Joe Ganley, athenahealth’s Vice President of Government and Regulatory Affairs for this informative webinar. The Government Affairs team at athenahealth has kept their finger on the pulse in Washington, and will go over the info blocking rules as well as an update on data privacy legislation. Learning Objectives:

• Learning about the relationship between interoperability and data privacy and what this means for organizations like yours
• Reviewing the info blocking rules
• Keeping a pulse on data privacy legislation

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Organizations often face a situation where they are not fully utilizing software applications and often turn to additional applications to help bridge a perceived gap. Additionally, through mergers and acquisitions, an organization inherits the applications from both sides of the M&A activity. This can lead to redundant applications being in an environment, applications not using their fullest functionality, and outdated legacy applications persisting throughout the organization. This situation results in increased costs, security risks, and non-optimal end-user experiences. For these reasons, Application Rationalization is becoming an increasingly important project for organizations – a project often resulting in cost savings in excess of the project itself. Learning Objectives:

• What is Application Rationalization?
• What is the best approach for an Application Rationalization project?
• What are some key outcomes from an Application Rationalization project?

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For many health care organizations, the COVID-19 public health emergency has made it necessary to expand virtual health care. Organizations are examining and refining their strategies to ensure the sustainability of virtual health as a long-term model of care delivery. This session explores virtual care strategies organizations are leveraging to respond, recover and reimagine health care delivery to help improve business operations and patient outcomes. Learn more about Intermountain Healthcare’s deployed virtual care technologies and their ongoing strategy. Learning Objectives:

• Develop a system-wide approach for implementing virtual care strategies.
• Integrate virtual care technologies into the provider workflow.
• Understand policy trends impacting the future of virtual care.

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Organizations spend a significant amount of capital to implement new technologies, but often are unable to use the information available within these technologies to improve process and financial performance, clinician experience, organizational efficiencies and reduce cost.  Insights Driven Value Realization is a portfolio of targeted financial and clinical analytics driven solutions that leverage data from leading EHR vendors to quickly identify targeted areas for improvement to unlock value from your technology investment.

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The opioid crisis continues to devastate communities and families throughout the nation. In fact, up to 15% of healthcare professionals will abuse drugs during their lifetime. Unfortunately, many healthcare employees struggling with addiction have direct access to controlled substances at work and will divert drugs intentionally for personal use. Consequently, drug diversion is a serious problem for hospitals and health systems in the U.S., and 95% of all incidents of drug diversion go undetected. In this session, we’ll cover organizational denial, spotting “red flags” of medication diversion, steps to take towards prevention, and building an effective drug diversion monitoring program and culture of compliance in your organization. Learning Objectives:

• Diversion “red flags” – what you should monitor and look for
• Steps to take towards prevention
• Building an effective drug diversion monitoring program and culture

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Facing healthcare market trends and pressures, industry leaders see the rising importance of R&D strategy to help their organizations compete and ultimately serve patients better. The innovation team at SADA would like to learn from CHIME members how the industry can benefit from solutions that address current challenges and needs associated with research data workloads and concerns around privacy, cloud storage, security, etc. in both commercially and academically-oriented industry players.

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Healthcare IT has the opportunity to leverage chatbots to assist with end-user support. Other industries have already leveraged chatbots to improve customer satisfaction, free up agent time to handle more complex problems, and recognize efficiencies for resource allocation required for support. Chatbots do not need to be difficult to implement. Through leveraging the existing platforms at most healthcare organizations, existing support material, and machine learning, healthcare IT can begin to take advantage of these same opportunities. Learning Objectives:

• Know the potential benefits to implementing a chatbot for support.
• Explain the differences between Decision Tree Bots and AI/ML Bots.
• Learn the key tips and steps for success in implementing a chatbot.

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With the unfortunate arrival of the COVID pandemic, telemedicine appears to be the new driving force in the coordination and delivery of care – due to the impacts of required isolation, concern for patients with high care needs, and government intervention. The reality is that the convergence of a generation of people demanding convenience and lower costs, as well as an increase in sophistication and effectiveness of supporting technologies, means providers will continue to be under ‘pull demand’ to change away from primarily destination-based care models in order to lower costs, provide convenience, and to improve care delivery. We’ll discuss examples of supporting technologies, as well as approaches to this journey that can result in providing more effective care. Learning Objectives:

• Gain further insights into driving forces behind the acceleration of Telemedicine as a model of care delivery; and the opportunities it affords to treat patients more effectively who faced challenges in receiving care in destination-based strategies.
• Develop further understanding of tools and technologies available to support these care delivery models.
• Understand key considerations when moving forward in this journey.