Upcoming Events

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Telehealth is at the center of digital health/healthcare transformation right now. When the onset of COVID-19 arrived earlier this year, telehealth shifted from an option to explore to an essential way of delivering care. As trends in telehealth use and adoption jump dramatically, we wanted to fully explore the experiences from both a consumer perspective and a provider perspective of telehealth in action. What have we learned? What can we continue to learn and what challenges are present? Where do we go from here?

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Quality data is becoming more of a necessity as technology advances healthcare. When taking into consideration the costs of migrating EHR systems, foresight may only lead you to the point of Go-Live. But what happens in the following 6, 12, and 18 months? Unexpected turbulence caused by gaps in patient information, and the efficacy of the new EHR system often leave healthcare systems having no choice but to re-invest into their old systems, and also asking their clinicians to spend too much time completing data entry work. Developing a sound data migration strategy begins with understanding some basic principles of how the process works. In this session, we dig into some of the implications that should be considered prior to allocating resources on your long-term data strategy. Learning Objectives:

• Successful strategies, pain points, and key considerations for migrating patient records to a new EHR.
• Insights from completed data migration projects from the perspective of a consultant and CIO.
• Determine if you should outsource or use internal resources for data migration.

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By providing a secure virtual connection between patients and caregivers, Cambridge Health Alliance has been able to leverage telehealth as a way to extend care and meet community needs during a time of physical distancing. Learning Objectives:

• Telehealth as a way to extend care and meet community needs during a time of physical distancing.
• How do providers extend their reach in helping communities with telehealth
• What barriers exist in telehealth in creating a means of connection

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*this event is full*  Healthcare systems are notoriously full of complexity. That’s particularly true when you look at the many diverse software solutions that are required to achieve healthcare goals. Running these disparate systems takes extra time and resources and continues to increase the cost of healthcare. COVID-19 has highlighted telemedicine as a solution in high demand temporarily and one that is projected to grow exponentially. Many providers have utilized temporary solutions that have increased the complexity of their organization even more. This session will cover how an optimized telehealth workflow is the most important component of an efficient and effective virtual care strategy, extending the value of your EMR investment, driving portal compliance, and improving patient-to-clinician experiences. 

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Revenue Cycle Transformation is an increasingly important priority for health systems in the current pandemic environment. World Wide Technologies is seeking input from stakeholders, who work in this space, as we develop opportunities to leverage and enhance tech investments to improve health organizations’ financial health.

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Identity governance has always been a program, not a “one-and-done” project, and one that requires a maturity model with concrete steps and best practices defined for each phase. To progress, teams continue to address operational and governance considerations, achieving greater efficiencies and lower risk. IGA industry experts have advised that organizations that monitor maturity are more likely to be successful. A healthcare-specific model ensures preparedness for whatever challenges the next wave will bring. Join this webinar to hear more about a purpose-built for healthcare approach that allows you to:

• Start – or re-start – your IGA implementation with laser focus on key roles and applications
• Realize immediate ROI and demonstrate it with clear metrics and milestones
• Scale the solution appropriately in an ever-changing, complex environment.

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Principle-Based Policy Governance aligns organizational expectations to mature and widely available standards while reducing the need for existing and legacy opinion-driven policy practices. We will define Principle-Based Policy Governance, identify its benefits, and review successful implementation. Learning Objectives:

• Learn how to align your cybersecurity program to recognized and mature cybersecurity standards, such as the NIST Cybersecurity Framework and CIS Controls
• Learn how to replace opinion-based cybersecurity practices with a program aligned to a widely accepted and mature framework
• Learn how to integrate organizational principles and expectations throughout an organization, from board members to subject matter expert (Information Technology Administrators).

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Are you and your clinicians ready for the new evaluation & Management (E/M) code changes that go into effect January 1, 2021? CMS has streamlined the way clinicians code in the ambulatory setting. These changes are expected to reduce frustrations for clinicians, reduce documentation burdens, and save time. However, preparing for these changes is important and will have implications for the EHR use workflow. Join us as we dissect these changes and walk you through what is needed to be prepared.

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The digital assistant is a new solution category that aims to reduce the administrative workload from clinicians. A variety of digital assistants are available today, developed by large corporations to startups, and use advances in artificial intelligence, machine learning, and natural language processing to complete administrative tasks and EHR work more efficiently and accurately. The solutions vary from those that are software only to those that require hardware installations. This webinar will give an overview of the types of digital assistants and present an analysis of the impact of digital assistants on health system revenue. Learning Objectives:

• Become familiar with the different digital assistant solutions available today.
• Learn how digital assistants can help reduce administrative workload from clinicians
• Learn the impact digital assistants can have on health system revenue.

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Electronic case reporting (eCR) is a key component of the data strategy for COVID-19 and routine reporting and outbreak management and reporting needs. When COVID-19 presented, eCR was just being rolled out by the Council of State and Territorial Epidemiologists (CSTE), the American Public Health Laboratories (APHL), and the Centers for Disease Control & Prevention (CDC) and it was in operation in a limited number of sites. The eCR team developed a strategy, eCR Now, for immediate and rapid deployment to meet COVID-19 needs now and full electronic case reporting in time. Since COVID-19 reporting began , eCR Now has brought on over 3000 clinical care sites and all state public health agencies have been connected to receive electronic case reports. In this webinar, the eCR Now strategy for onboarding health systems, the eCR Now FHIR App for providing eCR capabilities to EHRs that otherwise do not have it, and the policy framework for operating eCR will all be discussed.

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The current COVID 19 crisis has demonstrated the relevance of telehealth and created an opening to modernize care delivery systems. But, this is just the tip of the iceberg and the need of the hour is to go beyond the current focus on the Direct-to-Consumer market. Learn how you can transition clinical operations to value-based Virtual Care models to eliminate unjustified waste and delay across the continuum of care/engagement.

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A real-time health system is a next generation health provider organization that relies on advanced analytics in order to achieve predictable excellence in clinical, operational, & financial outcomes. Learn how NLH uses advanced analytics and data visualizations to achieve system & cultural change. Learning Objectives:

• Define the concept of a real-time health system as a digital transformation strategy toward achieving predictable excellence
• Describe the use of advanced real-time analytics at various levels of a health system to achieve important operational outcomes such as improved patient throughput and health system capacity use
• Discuss concrete examples of how increased situational awareness allows health systems respond to and recover from unexpected events

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A Clinically Driven Revenue Cycle isn’t something you install, it is a transformation of the way your organization is run. It takes more than a budget, a timeline and IT commitment. Transformation of your organization includes executive buy in and investment in change management. During this session we will go over six areas of consideration for organization to think about in preparing for or taking advantage of the adoption of a Clinically Driven Revenue Cycle. Learning Objectives:

• Describe the impact of executive behaviors to healthcare financial outcomes within a CDRC
• Identify barriers within your organization that prohibit collaboration among the revenue cycle stakeholders
• Apply strategies to promote vital behaviors, organizational collaboration

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In this one hour session, we would like to learn from your tenure as a CIO - discuss how you built a process for securing IoT devices, what your organization is currently doing during the pandemic, and what direction is next? During this focus group, we'll listen to your concerns as a CIO, what your top priorities are as a leader, and how your teams are building strategies around the fast growing number of IoT devices.

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Limited budgets. Staffing challenges. Breaches on the rise. And a global pandemic. 2020 has been a challenging year for the CIO. During this focus group, we will facilitate a discussion about top CIO concerns and priorities, and the strategies you are building around data security, privacy and compliance in 2020 and beyond.