Upcoming Events

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*THIS EVENT IS FULL* An increasing supply chain of third-party vendors puts healthcare providers at risk of data breaches, disruption to care and patient harm. This focus group will explore discuss how to build an effective governance and third-party risk strategy that spans Clinicians, Supply Chain, IT and Compliance, including best practices for roles, responsibilities, efficient cross-departmental processes, assessments, risk analysis, remediation, workflow automation, vendor management, tool selection, and reporting. How to build an effective governance and third-party risk strategy that spans Clinicians, Supply Chain, IT and Compliance; Creating roles and responsibilities; Communicating with cross-departmental leaders including the board of directors; Streamlined processes and automating workflows for effective assessments, risk analysis and remediation Best practices for vendor management, tool selection, and reporting.

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Hospitals and clinicians are required to make available patient data via application programming interfaces (APIs). According to a proposed rule published in March, HL7's Fast Healthcare Interoperability Resources (FHIR) will be the required API. Specifically, the Office of the National Coordinator for Health IT (ONC) has proposed requiring various FHIR releases; however, many in the industry (including CHIME) are supporting Release 4, the American National Standard Institute’s approved standard, as many in the industry believe Release 4 will better support interoperability. This proposal builds on existing requirements that you deploy APIs as part of your 2015 Certification, a requirement that became effective this year. Join this webinar with our guest speakers from HL7 and the Centers for Medicare & Medicare Services (CMS) to give you an update of things in store for 2020 and how you can begin preparing now.

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Healthcare IT ecosystems continue to increase in complexity, creating security, compliance, and workflow challenges. The proliferation of cloud applications, an increasingly fluid workforce - with many identities requiring multiple roles, and adoption of different endpoint devices have eroded the once well-defined network perimeter. In this decentralized environment, digital identity is the new perimeter. For many organizations, managing identities has become a "hot mess", leaving some feeling they are in the midst of a "digital identity crisis". Given these dynamics, how is Identity and access management (IAM) evolving? How are you governing identities and managing access? What are your plans for IAM? Learning Objectives:

• Hear from your peers on how they are approaching IAM today, and learn about their plans for the future
• Discuss various approaches for roll-based access control, automated provisioning/deprovisioning and auditing processes and analytics
• Compare how your organization stacks up on the IAM front

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Progressive health systems are striving to offer an Amazon- and Google-like search experience to help patients easily navigate and book in-network services. Savvy CIOs must support their digital marketing teams with technology that leverages providers, locations and networks as assets to win market share. This presentation will highlight how Baylor Scott & White Health successfully executed a digital strategy of creating a best-in-class consumer search and booking experience that mimics other industries in consolidation, simplicity, guidance, choice and conversion.

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*THIS EVENT IS FULL* The results from the third annual Patient Access Journey Report indicate that the demand for robust, convenient, and self-service search and booking options continues to rise across all U.S. geographies and generations. In fact, more than 50% of consumers who prefer online booking would switch providers for the option. It’s clear that health systems must deliver a more “customer-centric” approach that both meets patients where they are and weaves together multiple points of access to capture patient demand. In this focus group we would like to understand how CIOs are participating and prioritizing patient access initiatives and making decisions about the technology that will enable the health systems’ digital front door. 1. How involved are CIOs currently in their health systems’ patient access and engagement initiatives? 2. What are the largest challenges CIOs face when supporting patient access initiatives and how are they overcoming them? 3. How are CIOs engaging with other members of the C-Suite to accomplish digital front door objectives?

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The pace of mergers, acquisitions, and divestitures is increasing hospital systems and health insurers continue to make strategic moves. Network contracting, market power, and access to capital are often key drivers, but that is only the first step—and less than half of acquisitions studied by HFMA and Deloitte achieved their targeted savings. Join us for a discussion on how CIOs can help drive these savings during acquisitions—and reduce transition costs during divestitures—and reinvest in their patient experience. Learning Objectives

• Learn ways to accelerate the technology changes underneath the combined organizations
• Learn M&A’s are the right time for investing in a new consumer experience strategy
• Discuss what tools are necessary to remain competitive

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Digital transformation and automation of healthcare applications and devices require robust wireless networks. Healthcare organizations are deploying more bandwidth-intensive applications and connected medical devices, which are stretching existing Wi-Fi networks to the limit and making increasing wireless network capacity and security another burning IT priority. The good news is that now you can leverage private LTE wireless networks using spectrum and standard 4G, and in the future 5G, LTE cellular technology. Private LTE networks can significantly benefit hospitals and healthcare facilities, where the number of internet-ready devices being deployed is growing every year. With automation and IoT well on the way, this opportunity cannot be overlooked.

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As the shift value-based care continues to grow, hospital merger and acquisition activity is on the rise. Hospital mergers and acquisitions can help organizations with efficiencies and economies of scale, but they don’t come without challenges. In this webinar, Thomas Jefferson University Hospitals’ CIO, Nassar Nizami, discusses how they drove operational efficiencies and ensured clinician productivity from Day 1 to support critical patient care. Learning Objectives:

• Increasing IT efficiencies.
• Improve clinician productivity with always on access to apps and data.
• How to enhance patient engagement to improve health outcomes.

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5G is a transformational cellular technology that will increase speed, latency and the ability to connect vast amounts of IoT devices that include consumer and clinical devices, wearables and sensors that can provide new insight into the health and wellness of consumers. With these new capabilities, we now have a widely expanded attack surface area that will increase exponentially. How the healthcare industry prepares for this increase risk will be critical to the success of 5G and the advancement of healthcare services. This session is designed to address these issues and provide healthcare IT leaders the information necessary to prepare their organization for 5G and beyond. Learning Objectives:

• Recognizing Threats
• Identifying the Vulnerabilities
• Mitigating the Risk

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Prescribers using Epic’s EHR can see patient- and payer-specific prescription drug information like copays and prior authorization status while the patient is in the office and before an order is sent to the pharmacy. Real-time access to this information promotes better collaboration between patient and prescriber and helps physicians identify therapeutic alternatives that are both clinically appropriate and affordable, based on the patient’s specific health plan benefits.

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Increasing demands in Electronic Medical Records, Cloud, SaaS Models and Telehealth have placed a new pressure on Healthcare organizations and now connectivity is mission critical. Understanding the Telecom world and having confidence in your network can be difficult let alone finding someone who can decipher the cryptic invoices. How do you keep costs down, have confidence in your network and continue to advance services within your organization? What will you gain from participation? An understanding of your peer’s approach to managing networks, alternative strategies for connectivity and how to effectively manage your telecom invoices. Focus Group topics to be covered:

• Problem Statement 1: Healthcare has limited staff and financial resources and connectivity has a high demand on both.
• Problem Statement 2: The demand to move towards SaaS models and Cloud is increasing. This has created some struggle to manage the carrier network, expenses associated with this and a new challenge to service the entire system with a 0 tolerance for down time.
• Problem Statement 3: Telecom invoices are difficult to understand and fluctuate with little ability to decipher the reasons behind it. Without extra time devoted, many invoices are ‘just’ paid.

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Are you still depending on SSO as a primary security solution? Well, the results are in: with evolving compliance needs, technology innovation, and confidentiality concerns, SSO alone is no longer enough. Attend this webinar to discover how a dose of comprehensive IAM can cure your security ailments Learning Objectives:

• Understand the top five identity and access management challenges healthcare organizations face today.
• Explore what organizations can do to step away from the SSO is IAM mindset.
• Discover why healthcare needs an integrated IAM solution that goes beyond point solutions, including Single Sign-On (SSO) and Active Directory (AD) management.

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The webinar will focus on UC San Diego Health’s experience with the use of electronic medical records when treating hospitalized patients with either potential or identified opioid difficulties including allergies and addiction. Discussion will include setting up orders for opioid medications and accurate documentation of patient response to opioid medication. The webinar will highlight care for patients admitted on medically assisted opioid treatments, flagged patients who have had prior issues with pain medications without biasing future treatment, and provision of mandated patient education for controlled substances. In addition, the talk will explore how medical center policy and other regulatory agencies affect documentation in the patient record.

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In today’s healthcare landscape physicians must shift through more than 50.000 data points to find key information. This creates a cognitive data overload and a burden for treating physician. They want the right data, at the right time for the right patient at hand to derive more accurate diagnostic and therapy decisions. Therefore, a tailored clinical decision support solution (CDSS) can improve the tedious work of aggregating as well as surfacing relevant information and support the decision-making process that is based on evidence. Further improvement of the overall process along disease specific guidelines can be substantially improved through such a solution. The foundation for such a CDSS is a thorough analysis of the clinical workflow and the identification of the data flow. A proper data source integration as well as data mapping is equally important for the set-up of the system. • Does the CDSS solution resonate with the needs of the respective institutions? • What are the most attractive elements from a CIO perspective? • What are the biggest challenges that would hinder such a solution from being of value?

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While spending on cybersecurity is increasing for some healthcare organizations in 2020, the investment is likely not enough to keep pace with rapid digitization and the growing number cyber attacks occurring across the industry. To ensure they are optimizing the budget they have available, leading organizations are analyzing cyber risk across the enterprise to drive effective risk management decision making. A comprehensive risk analysis can tell an organization not only where it has the most highly-rated cyber risks but also what the most common control deficiencies contributing to those risks are. Using this information, leadership can direct resources to implement controls that offer the most benefit in terms of reduced risk. During this webinar, Clearwater Chief Risk Officer Jon Moore will review the main elements of an effective risk analysis and discuss how it can enable healthcare organizations to confidently demonstrate measurable improvement in managing cyber risk. Learning Objectives

• Understand the importance of an enterprise wide, comprehensive risk analysis.
• Learn ways to optimize available budget dollars for cyber risk management based on risk analysis results.

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Join Concord Hospital's CMIO for a presentation about their organization's recent efforts to implement speech recognition tools and training to their ambulatory clinic nurses. The presentation will discuss the background on why this project was undertaken and detailed review of implementation. Learning Objectives:

• Participants will be able to identify 3 benefits of offering speech recognition technology to ambulatory nurses.
• Participants will be able to identify the steps necessary to roll out speech recognition technology to ambulatory nurses in their own organizations.
• Participants will be able to reproduce and personalize a time analysis tool that can be used to support implementing speech recognition in their own organizations.

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Deborah Heart and Lung Center achieved a sixfold increase in patient discharges before 10 am, while maintaining high patient satisfaction scores and achieving a 2019 Five-Star CMS rating. Hear how they used analytics to accomplish this feat and eliminated bottlenecks in their discharge routine. Learning Objectives:

• Discuss how to gain organizational buy-in to data-driven decision making
• Identify what stakeholders to include in setting and monitoring goals
• Implement strategies to drive analytics adoption

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A new wave of opportunities related to the use of robotics, machine learning, and AI are available, but for many reasons the health care industry has been slower than many industries to adopt these technologies. Can we afford to take a “wait and see” approach on automation? It's predicted that "automation first" organizations will win their markets – as did Uber vs. taxis in a "mobile first" world and Netflix vs. Blockbuster in a "cloud first" world. But how do you move your organization forward with automation? Join us as we discuss the coming digital workforce and how your organization can prepare now. Learning Objectives:

• Define major categories of modern automation techniques: AI (artificial intelligence), Blockchain, ML (machine learning) and RPA (robotic process automation)
• Explain how automation is applied into work streams to improve care, patient engagement/satisfaction, and safety while reducing costs
• List innovative automation uses cases for health care providers