Upcoming Events

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Healthcare institutions have spent billions of dollars on data and analytics, yet have found that the ROI of this investments has not met expectations. The challenges presented by the Covid-19 epidemic have only exacerbated brought these deficiencies to the forefront. Organizations still deal with multiple sources of truth, inconsistent data definitions, poor data quality, information that is not trusted, and a lack of clinical acceptance for using analytics in decision-making. Participants will discuss concrete steps they can take to assess their organizational maturity, determine their desired state, and create a path to making data a strategic asset.

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Virtual care delivery is certainly much more than a video chat. It includes every patient interaction surrounding the visit, from access to providers/staff from home all the way through to post-visit follow-up and ongoing education. While COVID pushed organizations to quickly stand up functionality in support of a virtual care environment, the scramble for short-term solutions has exposed gaps and barriers to long-term success. This session will cover how workflow optimization is the most important component of an effective virtual care strategy, as viewed through the lenses of patient outcomes, patient/provider experience, and operational efficiency. Learning Objectives:

• Understand how the disconnect across telehealth, intake, and patient communication tools negatively impacts patient and provider experience
• Discover primary gaps within COVID-response short-term virtual care workflows
• Understand the importance of two-way communication in support of a virtual care environment

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Now is the time to consider how we share data and bring better insights to healthcare while maintaining privacy and security to better serve our patients and clinicians. Join us to discuss data sharing opportunities from a security perspective.

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The COVID-19 pandemic has challenged hospitals to make careful use of resources, especially for patient subpopulations which are clinically complex. One such subpopulation is admitted COVID-19 patients who are more likely to deteriorate (either moving onto ventilation or dying) within the near future. Learn how the Cerner Intelligence team worked with clients during the COVID-19 pandemic to collect patient deterioration data and build models from admitted COVID-19 patients to identify risk of ventilation and mortality, and how that information can be incorporated into care team workflows. Learning Objectives:

• Learn how modeling can help a health system assess their needs during a pandemic
• Learn how Cerner’s data scientists work with clients to improve patient outcomes during a pandemic

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The COVID-19 pandemic forced many healthcare organizations to transform their health offerings from brick and mortar to virtual with unprecedented speed to implement essential technology solutions such as telemedicine. Due to the criticality of a fast response to a public health emergency, many organizations leveraged temporary solutions without the typical formal vetting and planning an enterprise system deployment requires. Left with disparate clinical applications and technologies that are not integrated, serving the business functions or enriching the patient experience, healthcare organizations are shifting focus to the design and deployment of a new virtual health “hub” that focuses on integrated services, tools, and technologies to bring virtual and in-person care into a more integrated experience.

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For many healthcare organizations, the onset of the COVID-19 pandemic brought a number of projects to a screeching halt. At McLaren Health Care, the final phase of a complex, multi-year implementation of clinical communication technology appeared to be a prime candidate for indefinite postponement. By rethinking the project model to accommodate a remote work structure between McLaren Health and the communication technology partner, the implementation moved forward as planned and became an example of ingenuity under pressure. In this webinar, Dr. Norman Chapin, CMO for McLaren Health’s Bay and Thumb Regions, and Jeff Brown, COO for PerfectServe, will discuss the project from end to end and share how “forced innovation” yielded excellent results and valuable lessons for the future. Learning Objectives:

• Learn why the crucial role of communication during an emergent situation convinced internal stakeholders at McLaren Health Care—initially skeptical of continuing with the final phase of this project amid concerns related to COVID-19—to move forward.
• Learn how the McLaren Health Care and PerfectServe teams worked together to reimagine the implementation process to accommodate a 100 percent virtual setup—and what it means for future projects.
• Understand how the novel approaches that brought this project across the finish line with notable success can be replicated in different projects and at other healthcare organizations.

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Selecting an RPA technology is an important task when organizations are on their innovation journey. While its fun to find the ‘best new thing’, ensuring there is strong governance and processes for selecting business use cases with quantifiable ROI is more important. In this discussion, Heather Nelson, SVP & CIO, will discuss UChicago Medicine's journey to partner with the business to structure RPA development and corresponding success criteria, showcasing innovation that includes people, process & technology—with technology not necessarily being in the driver’s seat. Sessions include live Q&A with the speaker and small roundtable sessions. NOTE: Registration is reserved for leaders within provider organizations and supporters of individual sessions.

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The current economic environment has put unprecedented pressures on every organization. Yet some organizations manage to turn this challenge into an opportunity when it comes to IT investments. In this session we’ll discuss how these organizations have elevated technology from the back office to the board room, by communicating the business value of investments and associated tradeoffs in a language that the CFO, COO and CEO understands.

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How information is consumed in healthcare is changing rapidly, as are the financial models to pay for infrastructure to support digital transformation. The traditional buy or lease options for infrastructure are evolving into pay-per-use service models, which add financial flexibility for organizations to gain additional infrastructure via CapEx, OpEx or both -- simultaneously. This presentation will highlight five components to achieve an advanced data strategy.

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According to a 2020 KLAS report, providers are replacing or selecting new healthcare enterprise resource planning systems to take advantage of the cloud. Market leaders Infor, Oracle and Workday dominate the competitive market but with technology advancement, how do you know what is the optimal solution for your business? This session looks at key vendors in the ERP space, the functionality, technology and user experiences that are driving decisions, and challenges and successes of customers of healthcare ERP market leaders. Attendees will leave knowing the players dominating the competitive healthcare market and how to evaluate and compare vendors. The session will also cover opportunities to simplify and streamline the evaluation process to accelerate a more accurate decision using data. Learning Objectives:

• Understand key vendors in ERP space and how to evaluate and compare vendors
• Strategies for simplifying and streamlining the evaluate process
• Ability to assess and accelerate a more accurate decision for system selection using data

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Healthcare organizations are under increasing pressure to improve clinical and administrative operations. To bridge these gaps, leaders are investing in digital health technologies, such as market-ready applications or custom application development platforms, to quickly and efficiently create solutions that address their organization’s specific needs.

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Would you like to be less reactive and more proactive when it comes to managing and protecting your IoMT? TRIMEDX and Medigate can help you get ahead of issues with your medical and IoMT devices, so you can strengthen your cybersecurity efforts and maximize the value of your assets. Based on innovations in real-time clinical network visibility, you now have a fully integrated solution that can help you close the remediation loop and understand how devices are being used to optimize their utility. Join the webinar to view a live demonstration:

• Automate vulnerability detection
• Expedite OEM-validated software patching
• Deliver audit capabilities across the entire remediation ecosystem
• Uncover the savings gap between captured asset utilization rates and inventory capabilities

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Hospitals and health systems must comply with new Conditions of Participation (CoPs) finalized in the CMS Interoperability and Patient Access rule by May 1, 2021. With the goal to promote care coordination and interoperability, and reduce readmissions, CMS is mandating all inpatient, CAH and psychiatric hospitals with an EHR to send admission, discharge and transfer notifications to physicians, post-acute providers and suppliers and providers identified by the patient as responsible for his/her care.

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Forced with a global health crisis, our industry has had to accelerate the pace of change in adopting and rethinking its uses of new technologies, people and processes. And as we try to emerge thru and into a post-pandemic world, organizations must continue to balance workforce continuity and employee experience while ensuring everyone’s safety.

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Challenges of interoperability continue to plague our healthcare ecosystem in more ways than one. The impact of this was (and continues to be so) on display as the COVID 19 recently unfolded with struggles to access patient data for better research and response. The latest and one of the brightest attempts is the one that came out recently as The Interoperability and Patient Access final rule from CMS and as Cures Act Final Rule from Office of National Coordinator (ONC). These rules try to address the age-old debate of healthcare data ownership through the lens of data access and interoperability. This also has potential to unlock healthcare data to better achieve the triple aims of healthcare – addressing per capita cost, experience of care and population health. Learning Objectives:

• Meeting the requirements of the rules from CMS and ONC – challenges and opportunities
• Future EMRs, HIEs and integration engines in the API world
• Accelerated digital transformation with more and better data access

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Technology has transformed healthcare in extraordinary ways with innovations happening constantly. But all of this change has created some big challenges. Frustrated patients. Limited access to care. Demands for consumer-like experiences. Join this interactive discussion to influence the development of solutions and use cases from ServiceNow that will help you address these challenges. Potential topics will include approaches to better handling of pre-visit, referral, and rounding workflows. In this session, we will share our market direction, review our current areas of focus, and gather feedback on healthcare solutions under consideration.

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Please join us for a conversation with Mr. Will Conaway. Will is the Vice President of Provider Delivery at the HCI Group, A Tech Mahindra Company, and is known for his many articles and public appearances discussing leadership in technology today. He also teaches and lectures at Cornell University (Ithaca, New York) on topics including the Psychology of Leadership, Building Power, Strategic Change, and Negotiations. Will's previous roles include Chief Information Officer & Vice President of Technology at Prime Healthcare, Chief of Staff & Enterprise Strategy & Growth, IT at Dignity Health, and Chief Operating Officer. Will will be joining us to discuss topics relevant to leaders and aspiring leaders in today's rapidly changing technology environment. He will review how C-level executives' role in IT continues to evolve and will discuss strategies to enable IT, leaders, to not live in the past. Mr. Conaway will also discuss how leaders must develop their brand to stay relevant. The exercises will include how to build your mission, vision, and values statements. Next, Mr. Conaway will conduct a deep dive into deciphering what motivates you and those around you, as discussed in his Forbes article "The Psychology of Leadership: The Three Categories of Motivation Theory." He'll share his popular categories, including the Checklist Technician, the Rewards Artist, and the Societal, and discuss how to deal with each of these, including yourself. Finally, Will will cover what your network says about you and your future success. You'll learn about examining your current network and the steps to conduct a network gap analysis to ensure that you have the right people in your life to make and keep you successful. He will help you identify and manage your network with the proper balance of collaborators, promotors, friends, mentors, and connectors. Learning Objectives:

• Review how the role of C-level in IT continues to evolve and how an IT leader cannot live in the past
• How an IT leader must develop their own brand to stay relevant
• Understanding what motivates you and those around you

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The healthcare provider market has experienced extreme distress due to the COVID-19 pandemic. Many patients cancelled elective procedures, there has been an increase in uncompensated care due to rising unemployment rates, and the expenditures to treat COVID-positive patients are high. Even with these significant revenue shortfalls and budget constraints, healthcare IT leaders are expected to advance their innovation initiatives and ‘do more with less’. In this focus group, Leidos experts will facilitate an interactive discussion to understand the specific challenges IT organizations are facing, how IT organizations are responding, and innovative initiatives spurred by current economic conditions.

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Rapid adoption of third party vendors to drive digital health and other key initiatives has resulted in exponential risk to the health system. Transforming vendor risk management enables healthcare organizations to deliver safe, compliant, and highly-performant third-party outcomes throughout the vendor relationship lifecycle. Censinet CEO and Founder Ed Gaudet will lead a panel discussion with healthcare CIOs on how to build a strategic and integrated vendor and supply chain risk management program. We will discuss how CIOs and other health system leaders can radically transform the way in which they manage third-party relationships, automating much of the work and leveraging collective intelligence from across our network to help get ahead of risk. Learning Objectives:

• Learn how to develop vendor and supply chain risk strategies and programs that deliver transformative outcomes
• Learn best practices that create more integrated and efficient collaboration across the health system
• Understand risk management technology options and learn how automation enables health systems to identify, remediate, and predict risk.

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As we wind down 2020, join us in looking back at the year and how its unique challenges will have residual effects in 2021. Our speakers will be sharing the latest cybersecurity findings from the 2021 Horizon Report in conjunction with their personal experiences with healthcare leaders from across the US. The impact of cybersecurity incidents on patient care and the legalities associated with them will also be discussed.

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When deployed properly, the cloud can be a powerful ally for a healthcare organization. Cloud services offer many benefits, the primary one being reduced cost. As a result, the migration of healthcare organizations' IT systems to the cloud continues to accelerate. Unfortunately, healthcare IT security has struggled to keep pace with this trend, and recent studies have found millions of patient records located in the cloud exposed to the public. Many of these records have been indexed by search engines like Google making them available to even the least sophisticated hacker. Jon Moore will review recent examples of cloud security failures and discuss critical takeaways that organizations should note to avoid similar missteps. Learning Objectives:

• Why healthcare organizations’ move to the cloud is accelerating
• Seven ways cloud security can go sideways resulting in a breach and HIPAA violation
• Best practices to help your organization reduce risk and avoid a HIPAA violation in the cloud

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The pandemic has proven to be a catalyst for change in healthcare and has already accelerated the digital process transformation of health IT. Interlace Health is conducting this focus group to get a pulse on how ‘healthcare leadership’ is leveraging technology to meet the demand of what’s now, while preparing for what’s next.   With the move to virtual care being so rapid, especially for an industry often stalled by regulations and deliberative processes, many organizations will need to jumpstart their foray into new technologies, such as remote patient intake and electronic consent, or risk losing market share. Our goal is better to understand how these organizations have adapted and innovated under conditions of uncertainty and constrained resources to learn how Interlace Health can position ourselves to best support our industry during these challenging times, and well beyond.

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At least half of US hospitals are facing collapses in their operating margin and a significant majority of healthcare systems plan to reduce their capital expenditures by up to 80%. The chaos of the virus is leading to increased cybersecurity attacks, specifically targeting ePHI. In fact, the first three months of 2020, many health systems have seen a 273% increase in attempts compared to the same period in 2019. The pandemic is forcing health systems to think hard about all aspects of their operational performance. While clinical assets may not be the first item health systems consider when looking for support in the battle against COVID-19, there are hidden opportunities to leverage your equipment to address the extraordinary industry challenges ahead. Learning Objectives:

• Determine specific strategies for optimizing your medical device inventory
• Understand how top performing health systems are deploying real time informatics, prescriptive insights and proven expertise to navigate COVID and help shore up health system response to the pandemic
• Identify best practices for reducing cybersecurity risk of connected medical devices