Optimum Healthcare IT Achieves ServiceNow Validated Practice Badge for HCLS

Healthcare’s only Elite ServiceNow Partner Dedicated to Healthcare

Optimum Healthcare IT, a Best in KLAS healthcare digital transformation and consulting firm, today announced that it is the first ServiceNow partner globally to receive the Validated Practice for their Healthcare and Life Science (HCLS) product line. As the only Elite ServiceNow partner 100% dedicated to healthcare, this achievement enables Optimum Healthcare IT to further utilize its industry expertise and deep product knowledge to help clients accelerate digital transformation through the ServiceNow platform.

The ServiceNow Partner Program recognizes and rewards partners for their varied expertise and experience to drive opportunities, reach new markets, and help joint customers transform businesses across the enterprise.

To earn the HCLS Validated Practice designation, partners must meet rigorous criteria, including having five consultants with the Healthcare and Life Science Management Professional Suite Certification. Optimum’s team currently exceeds this benchmark with 11 certified consultants. Additionally, partners must complete three successful deployments with CSAT Survey results, including one or more HCLS PLA-qualified applications, while maintaining an average CSAT score of 4.2 or higher. Optimum has successfully completed four deployments, achieving an average score of 4.87.

"Driving transformation in healthcare has always been at the core of what we do at Optimum. From day one, we’ve focused on understanding our client’s unique needs, enabling us to develop value accelerators on the ServiceNow platform that simplify complexity, enhance patient care and provider experience, and transform operations from the inside out." -Brian Symonds, Chief Digital Officer, Optimum Healthcare IT

In addition to being a ServiceNow Validated Practice for HCLS, Optimum Healthcare IT has also achieved the following validations:

IT Service Management (ITSM) Standard

Hybrid Project Management

App Engine

Field Service Management (FSM)

Hardware Asset Management (HAM)

"As a Consulting and Implementation Partner, Optimum’s expertise on the ServiceNow platform is essential to scaling and extending ServiceNow solutions to new markets. We are thrilled to partner with Optimum to deliver a seamless experience to solve some of our customer's biggest digital transformation challenges." -Ira Simon, Senior Director of Partner Strategy and Programs, ServiceNow

About Optimum Healthcare IT

Optimum Healthcare IT is a Best in KLAS healthcare IT digital transformation and consulting firm based in Jacksonville Beach, Florida. Optimum’s comprehensive service offerings include Enterprise Application Services, Digital Transformation, and Workforce Management, which features our skill development program, Optimum CareerPath®. Backed by a leadership team with extensive expertise, we deliver tailored healthcare consulting solutions to diverse organizations.

Visit www.optimumhit.com or call 1.904.373.0831 to learn how your organization can utilize our solutions.

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