Digital Health Most Wired Survey 2022 - National Trends Report

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Introduction

The Digital Health Most Wired survey and recognition program serves as a comprehensive “Digital Health Check-up” for Healthcare organizations across the world. As success in digital health increasingly determines the efficacy and quality of patient care, the scope of CHIME’s Digital Health Most Wired (DHMW) survey reflects the progress of leading healthcare providers as they continue to reimagine healthcare.

The last 3 years have been a period of remarkable disruption and challenge for healthcare organizations. As healthcare organizations, large and small, work to reinforce and reinvent solutions to fissures exposed by the COVID-19 pandemic, it is important to recognize the incredible role digital health is playing in the healthcare ecosystem’s regeneration. This is evidenced perhaps no more clearly than in the increased percentage of organizations in the 2022 DHMW survey achieving Level 10 designations in two areas highly stressed during the pandemic, Administrative & Supply Chain and Clinical Quality & Safety.

Given CHIME’s mandate to leverage the DHMW survey to accelerate the adoption of digital technologies, CHIME continued to “raise the bar” on digital health expectations in the 2022 survey. By incorporating new, more demanding criteria into select sections of the survey, we appropriately witnessed a deflation in the percentage of organizations achieving Level 10 designations in Analytics & Data Management, Interoperability & Population Health and Security when compared to the 2021 distributions.

Another notable change to this year’s survey was the introduction of two new sections: Innovation and Digital Transformation. While the Digital Transformation questions do not impact an organization’s overall DHMW score, the questions are designed to help stimulate internal conversations as to how best action the strategic insights gleamed from this year’s report.

Finally, this year’s survey marks a fundamental shift in the way CHIME desires healthcare organizations employ the DHMW survey program. CHIME has supercharged DHMW’s digital health transformation capabilities by moving the survey from a snapshot in time, profile of an organization’s digital health capabilities, to a 365/24/7 data and analytics resource via the Digital Health Analytics portal. Digital Health Analytics will be the gateway for provider organizations and companies to better understand how digital technology supports leaders in transforming health and care and delivering data insights that help them make the greatest business impact possible. To this end, starting this year, rather than reporting on high-level key themes and trends, CHIME has produced insights for each section of the survey and will publish a “deep-dive” into those sections over the course of the next year.

Digital Health Most Wired Survey 2022 National Trends Report

Sponsored by: Oracle Cerner, HCIgroup, Imprivata, Cerecore, Clearsense, First Health Advisory, Gozio Health