Gozio Health Achieves Record Customer Growth in 2024

Company experiences 333% YOY growth in client base, achieves 3 million installations and scores Modern Healthcare Best in Business award

ATLANTA – February 4, 2025— Gozio Health, an open, industry-leading, location-aware mobile health platform, today announced record customer growth in 2024, achieving 333% year-over-year growth in its client base and 623% year-over-year growth in net new business revenue. New health system collaborators include large systems such as Emory Healthcare, Erlanger, OSF HealthCare, Rush University System for Health and Tidelands Health.

“Health systems are quickly realizing the power and value of meeting consumer expectations on the digital front by delivering a great hospitality-like experience with every interaction. And with nearly 100% of U.S. adults now owning a smartphone, mobile is simply central to any patient access and experience strategy,” said Joshua Titus, founder and CEO of Gozio Health. “We appreciate the opportunity to partner with some of the most innovative health systems in the industry and look forward to continuing our current momentum in 2025.”

A recent survey of 100 healthcare leaders conducted by WBR Insights and Next Generation Patient Experience (NGPX) found that 52% plan to invest in mobile engagement apps and platforms over the next year. Notably, research reveals that the number of consumers who use smartphones only for online access is growing.

“Deploying the right mobile strategy is imperative to competitive differentiation in today’s healthcare market. We look forward to launching Gozio wayfinding across all of Emory Healthcare hospitals soon and recognize that having a unified approach to bring together best-in-class digital offerings into a single mobile app platform is critical to strengthening patient relationships,” said Alistair Erskine, MD, enterprise chief digital and information officer at Emory Healthcare. “We appreciate Gozio’s forward-thinking approach to mobile app development that is expected to engage patients and ease navigation at our facilities.”

More than 60% of Gozio’s clients achieved a “Most Wired” rating of 8 or higher from the College of Healthcare Information Management Executives (CHIME) in 2024. The annual CHIME Digital Health Most Wired Survey certifies healthcare organizations as levels 1 through 10—with 10 being the highest level—based on their ability to demonstrate excellence in leveraging digital technology to improve care delivery, patient safety and health outcomes.

The Gozio platform offers health systems a proven track record of adoption and repeated use fueled by its unified approach that allows health systems to bring all patient-facing digital elements into a single app—an important strategy that addresses the problem of health systems having too many patient engagement tools across too many platforms. Gozio’s platform has experienced 3 million installations across the health system mobile apps it supports.

Gozio also scored Modern Healthcare’s Best in Business award in 2024 for Patient Experience and Engagement. In its inaugural year, the program honors and recognizes the exceptional contributions of healthcare suppliers, vendors and partners across the healthcare industry.

About Gozio Health

Gozio Health’s open, mobile platform empowers health systems to deliver the world’s best unified patient experiences. By consolidating all of a health system’s patient-facing digital offerings into a single fully customized mobile app, the Gozio platform improves access and helps health systems achieve their business goals. Patients and visitors benefit from an easily accessible digital companion that allows them to confidently navigate their healthcare journey, strengthening engagement and driving patient loyalty. The Gozio platform has achieved 3 million installations and was the recipient of Modern Healthcare’s 2024 Best in Business Award for Patient Experience and Engagement.

Media Contact

Dora Williams

Innsena for Gozio Health

[email protected]